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Book Cathay Pacific
Canada - English
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Customer support and self-service

Find a range of popular customer self-service options as well as helpful contact information.

General enquiries

Global Contact Centres

Canada

Reservations hotline: 1 (800) 268-68681 (800) 268-6868
Mon to Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST

Baggage and other enquires

Using a TTY/TDD device (for hearing impaired only): 
Toll Free: 1 (877) 609-2233

Additional local numbers
Asia Miles members:
1 (877) 631-6283
Marco Polo Green, Silver, Gold members:
1 (855) 214-5935
Marco Polo Diamond members:
1 (855) 882-6473

Other countries / regions

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Marco Polo Club

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

Hong Kong

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Green/ Silver/ Gold (Mandarin): 800 938088
08:00 - 23:00, Monday to Saturday, including public holidays

Diamond: 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong

2747-3838
800 938038 (Mandarin service)

24 hours a day, 7 days a week

More details