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Four Seasons

Four Seasons hotel welcome services

Benefits for Gold and Diamond members across 10 properties in Asia Pacific

Four Seasons is a worldwide leader in understated luxury and exceptional hospitality, providing exquisite accommodation and dining and extensive business and leisure facilities. As a Diamond or Gold member, you can enjoy exclusive year-round privileges at 10 properties in the Asia-Pacific region whether you are staying as a guest or stopping by to enjoy the dining or spa offerings.

The eligible Four Seasons hotels are located in Beijing, Guangzhou, Hangzhou, Hong Kong, Kuala Lumpur, Macau, Shanghai (Puxi and Pudong), Shenzhen and Tianjin.

Terms and conditions apply.

Four Seasons

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • One-level upgrade open to all Rooms and Suites, excluding villas, at all hotels except Kuala Lumpur, where upgrades apply to Rooms only. Please check with individual hotels for restrictions.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Valid for breakfast at venue or for In-Room dining as specified by the hotel. Hong Kong – valid for Blue Bar or The Lounge, or In-Room Dining; equivalent to the price of a full American breakfast (HK330, +10% per person); Macau – valid for Belcanção restaurant; Kuala Lumpur – valid for Curate restaurant.
  • For member and one guest.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive with a special service that extends a warm welcome to you on your arrival at the hotel.

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin.
  • In-room check-in available at Guangzhou, Macau, Shanghai at Pudong and Shenzhen.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – window table reservation at Catch;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Si Ji Xuan;
    Shanghai at Pudong – Camelia;
    Shenzhen – FOO;
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – Catch or Yu Yue Heen;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice or Lung King Heen;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Shintaro, Si Ji Xuan or Steak House;
    Shanghai at Pudong – Camelia or Shàng-Xí;
    Shenzhen – FOO or Zhuo Yue Xuan (valid for hotel guests only);
    Tianjin – complimentary Prosecco or champagne at Cielo or JIN House
  • Applicable when enjoying dinner at specified hotel restaurant(s).
  • For a maximum of six persons under the same booking.
  • Applicable to following hotels:
    Beijing – Executive Lounge or Opus Bar;
    Guangzhou – complimentary house selected wine at Caffe Mondo, The Atrium or Tian Bar;
    Hangzhou – Lobby Lounge or WL Bistro;
    Hong Kong – Blue Bar, Pool Terrace or The Lounge;
    Macau – complimentary cocktail at Bar Azul;
    Shanghai at Puxi – Café Studio or Lobby Lounge;
    Shanghai at Pudong – Camelia;
    Shenzhen – Yi Bar & Lounge;
    Tianjin – Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
  • Applicable to food and non-alcoholic drinks at Kuala Lumpur only: Bar Trigona; Curate; Decadent by Four Seasons; Pool Bar & Grill; The Lounge at Four Seasons; Yun House.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at all other hotels with the following restrictions: Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin – available from Monday to Thursday, excluding public holidays;
    Guangzhou – available only during off-peak hours (10am–4 pm) and not valid during Canton Fairs and Auto Show periods;
    Macau – cannot be used in conjunction with other promotions and packages;
    Shanghai at Pudong and Shenzhen – available only during off-peak hours (10 am–4 pm) and cannot be used in conjunction with other promotions and packages.
  • Bookings must be made at least 24 hours in advance.
  • Applicable to all hotels except Kuala Lumpur, with the following restrictions: Guangzhou, Macau, Shanghai at Pudong and Shenzhen – only available for spa treatments.
  • Valid for eligible members and companions under the same spa booking.
MPO_partner_four_seasons_hotel_spa_2

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • One-level upgrade open to all Rooms and Suites, excluding villas, at all hotels except Kuala Lumpur, where upgrades apply to Rooms only.Please check with individual hotels for restrictions.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Valid for breakfast at venue or for In-Room dining as specified by the hotel. Hong Kong – valid for Blue Bar or The Lounge, or In-Room Dining; equivalent to the price of a full American breakfast (HK330, +10% per person); Macau – valid for Belcanção restaurant; Kuala Lumpur – valid for Curate restaurant.
  • For member and one guest.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive at your destination with special services that extend a warm welcome to you before you step into the hotel.

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin.
  • In-room check-in available at Guangzhou, Macau, Shanghai at Pudong and Shenzhen.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Applicable to all hotels except Kuala Lumpur.
  • Complimentary meet and greet at Taipa Ferry Terminal for Macau.
  • Valid for non-limo guests except at Shenzhen.
  • Transportation between airport and hotel is not included.
  • For a maximum of two people, including the eligible member. A fee may be charged for additional guests.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 48 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – window table reservation at Catch;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Si Ji Xuan;
    Shanghai at Pudong – Camelia;
    Shenzhen – FOO;
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – Catch or Yu Yue Heen;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice or Lung King Heen;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Shintaro, Si Ji Xuan or Steak House;
    Shanghai at Pudong – Camelia or Shàng-Xí;
    Shenzhen – FOO or Zhuo Yue Xuan (valid for hotel guests only); Tianjin – complimentary Prosecco or champagne at Cielo or JIN House
  • Applicable when enjoying dinner at specified hotel restaurant(s).
  • For a maximum of six persons under the same booking.
  • Applicable to following hotels:
    Beijing – Executive Lounge or Opus Bar;
    Guangzhou – complimentary house selected wine at Caffe Mondo, The Atrium or Tian Bar;
    Hangzhou – Lobby Lounge or WL Bistro;
    Hong Kong – Blue Bar, Pool Terrace or The Lounge;
    Macau – complimentary cocktail at Bar Azul;
    Shanghai at Puxi – Café Studio or Lobby Lounge;
    Shanghai at Pudong – Camelia;
    Shenzhen – Yi Bar & Lounge;
    Tianjin – Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
  • Applicable to food and non-alcoholic drinks at Kuala Lumpur only: Bar Trigona; Curate; Decadent by Four Seasons; Pool Bar & Grill; The Lounge at Four Seasons; Yun House.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at all other hotels with the following restrictions:
    Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin – available from Monday to Thursday, excluding public holidays;
    Guangzhou – available only during off-peak hours (10am–4 pm) and not valid during Canton Fairs and Auto Show periods;
    Macau – cannot be used in conjunction with other promotions and packages;
    Shanghai at Pudong and Shenzhen – available only during off-peak hours (10 am–4 pm) and cannot be used in conjunction with other promotions and packages.
  • Bookings must be made at least 24 hours in advance.
  • Applicable to all hotels except Kuala Lumpur, with the following restrictions: Guangzhou, Macau, Shanghai at Pudong and Shenzhen – only available for spa treatments.
  • Valid for eligible members and companions under the same spa booking.
MPO_partner_four_seasons_hotel_spa_2

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • One-level upgrade open to all Rooms and Suites, excluding villas, at all hotels except Kuala Lumpur, where upgrades apply to Rooms only. Please check with individual hotels for restrictions.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Valid for breakfast at venue or for In-Room dining as specified by the hotel. Hong Kong – valid for Blue Bar or The Lounge, or In-Room Dining; equivalent to the price of a full American breakfast (HK330, +10% per person); Macau – valid for Belcanção restaurant; Kuala Lumpur – valid for Curate restaurant.
  • For member and one guest.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive with a special service that extends a warm welcome to you on your arrival at the hotel.

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin.
  • In-room check-in available at Guangzhou, Macau, Shanghai at Pudong and Shenzhen.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – window table reservation at Catch;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Si Ji Xuan;
    Shanghai at Pudong – Camelia;
    Shenzhen – FOO;
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – Catch or Yu Yue Heen;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice or Lung King Heen;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Shintaro, Si Ji Xuan or Steak House;
    Shanghai at Pudong – Camelia or Shàng-Xí;
    Shenzhen – FOO or Zhuo Yue Xuan (valid for hotel guests only);
    Tianjin – complimentary Prosecco or champagne at Cielo or JIN House
  • Applicable when enjoying dinner at specified hotel restaurant(s).
  • For a maximum of six persons under the same booking.
  • Applicable to following hotels:
    Beijing – Executive Lounge or Opus Bar;
    Guangzhou – complimentary house selected wine at Caffe Mondo, The Atrium or Tian Bar;
    Hangzhou – Lobby Lounge or WL Bistro;
    Hong Kong – Blue Bar, Pool Terrace or The Lounge;
    Macau – complimentary cocktail at Bar Azul;
    Shanghai at Puxi – Café Studio or Lobby Lounge;
    Shanghai at Pudong – Camelia;
    Shenzhen – Yi Bar & Lounge;
    Tianjin – Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
  • Applicable to food and non-alcoholic drinks at Kuala Lumpur only: Bar Trigona; Curate; Decadent by Four Seasons; Pool Bar & Grill; The Lounge at Four Seasons; Yun House.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at all other hotels with the following restrictions: Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin – available from Monday to Thursday, excluding public holidays;
    Guangzhou – available only during off-peak hours (10am–4 pm) and not valid during Canton Fairs and Auto Show periods;
    Macau – cannot be used in conjunction with other promotions and packages;
    Shanghai at Pudong and Shenzhen – available only during off-peak hours (10 am–4 pm) and cannot be used in conjunction with other promotions and packages.
  • Bookings must be made at least 24 hours in advance.
  • Applicable to all hotels except Kuala Lumpur, with the following restrictions: Guangzhou, Macau, Shanghai at Pudong and Shenzhen – only available for spa treatments.
  • Valid for eligible members and companions under the same spa booking.
MPO_partner_four_seasons_hotel_spa_2

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • One-level upgrade open to all Rooms and Suites, excluding villas, at all hotels except Kuala Lumpur, where upgrades apply to Rooms only.Please check with individual hotels for restrictions.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Valid for breakfast at venue or for In-Room dining as specified by the hotel. Hong Kong – valid for Blue Bar or The Lounge, or In-Room Dining; equivalent to the price of a full American breakfast (HK330, +10% per person); Macau – valid for Belcanção restaurant; Kuala Lumpur – valid for Curate restaurant.
  • For member and one guest.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive at your destination with special services that extend a warm welcome to you before you step into the hotel.

  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin.
  • In-room check-in available at Guangzhou, Macau, Shanghai at Pudong and Shenzhen.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
  • Valid for members who book a room at Best Available Rate through the hotel reservation call centre or website or by email.
  • Applicable to all hotels except Kuala Lumpur.
  • Complimentary meet and greet at Taipa Ferry Terminal for Macau.
  • Valid for non-limo guests except at Shenzhen.
  • Transportation between airport and hotel is not included.
  • For a maximum of two people, including the eligible member. A fee may be charged for additional guests.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 48 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – window table reservation at Catch;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Si Ji Xuan;
    Shanghai at Pudong – Camelia;
    Shenzhen – FOO;
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Applicable to following hotels:
    Beijing – Mio or Cai Yi Xuan;
    Guangzhou – Catch or Yu Yue Heen;
    Hangzhou – WL Bistro;
    Hong Kong – Caprice or Lung King Heen;
    Macau – Zi Yat Heen;
    Shanghai at Puxi – Shintaro, Si Ji Xuan or Steak House;
    Shanghai at Pudong – Camelia or Shàng-Xí;
    Shenzhen – FOO or Zhuo Yue Xuan (valid for hotel guests only); Tianjin – complimentary Prosecco or champagne at Cielo or JIN House
  • Applicable when enjoying dinner at specified hotel restaurant(s).
  • For a maximum of six persons under the same booking.
  • Applicable to following hotels:
    Beijing – Executive Lounge or Opus Bar;
    Guangzhou – complimentary house selected wine at Caffe Mondo, The Atrium or Tian Bar;
    Hangzhou – Lobby Lounge or WL Bistro;
    Hong Kong – Blue Bar, Pool Terrace or The Lounge;
    Macau – complimentary cocktail at Bar Azul;
    Shanghai at Puxi – Café Studio or Lobby Lounge;
    Shanghai at Pudong – Camelia;
    Shenzhen – Yi Bar & Lounge;
    Tianjin – Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
  • Applicable to food and non-alcoholic drinks at Kuala Lumpur only: Bar Trigona; Curate; Decadent by Four Seasons; Pool Bar & Grill; The Lounge at Four Seasons; Yun House.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at all other hotels with the following restrictions:
    Beijing, Hangzhou, Hong Kong, Shanghai at Puxi and Tianjin – available from Monday to Thursday, excluding public holidays;
    Guangzhou – available only during off-peak hours (10am–4 pm) and not valid during Canton Fairs and Auto Show periods;
    Macau – cannot be used in conjunction with other promotions and packages;
    Shanghai at Pudong and Shenzhen – available only during off-peak hours (10 am–4 pm) and cannot be used in conjunction with other promotions and packages.
  • Bookings must be made at least 24 hours in advance.
  • Applicable to all hotels except Kuala Lumpur, with the following restrictions: Guangzhou, Macau, Shanghai at Pudong and Shenzhen – only available for spa treatments.
  • Valid for eligible members and companions under the same spa booking.
MPO_partner_four_seasons_hotel_spa_2

What you need to do:

Hotel stays

  • Please provide your membership number and tier when making your reservation directly with the hotel. If booking online, include these details in the "Additional Requests" section. For stays at Four Seasons Kuala Lumpur, please also quote the code “MARCOP” in the “Promo” box of the website. Present your membership card upon arrival for validation.

Hotel welcome services

  • Please provide your membership number, tier and flight details when booking these services (at least 48 hours in advance for airport escort and 24 hours in advance for curbside or in-room check-in). If reserving these services as part of your online room booking, include these details in the "Additional Requests" section. Present your membership card upon arrival for validation.

Hotel dining

  • Please provide your membership number and tier to the hotel when making your dining reservation. Present your membership card upon arrival for validation.

Hotel spa

  • Please provide membership number and tier to the hotel when making your spa services reservation. Present your membership card upon arrival for validation.

 

Contact Information:

  1. Benefits are for eligible members of specific tiers at the 10 properties mentioned above. Please also refer to the terms and conditions for the individual benefits above.
  2. Membership number and tier must be provided when booking a room directly with the hotel or reserving a table at the specified hotel restaurant or a treatment at the spa.
  3. Membership status must be valid at the time of check-in, dining or enjoying a spa service.
  4. Benefits at Four Seasons properties in China – Mainland, Hong Kong and Macau regions are valid from 1 January 2018 to 31 December 2020, both dates inclusive, with blackout periods applying.
  5. Benefits at Four Seasons Hotel Kuala Lumpur are valid from 1 September 2018 to 29 August 2019, with a blackout period from 28 December to 31 December 2018, all dates inclusive.