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Can I make special requests for a product after the booking has been made?

For hotel and experience bookings, please advise us by e-mail or phone. Requests are then forwarded to the partner. However, special requests are subject to availability and are not guaranteed.

For car bookings, if you want to make a special request, such as adding optional equipment (such as ski racks, child seats, etc.), please contact the vehicle rental company directly:

Hertz Reservation Office, Hong Kong
Phone: +852 25252838
Fax:+852 25252100