We aim to give you the best experience possible – but also wish to respect your privacy. By clicking “I accept”, you agree to allow us to use cookies, which will help us deliver more personalised information. However, should you wish to disable this capability, or to learn more about our policy, please visit our Cookies policy. Thank you.
Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Boarding pass

Why are some passengers not eligible to use Mobile Boarding Pass?

Due to certain fare types and/ or restrictions and special handling, some passengers are required to present themselves to the counter before a boarding pass may be issued to them. Therefore we are unable to provide all passengers with a Mobile Boarding Pass.