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Can I get a refund for my flight tickets / travel extras paid with Miles Plus Cash?

Refunds will be made according to the applicable fare rules and our usual terms and conditions.

Cancellations fees and your used flight ticket / travel extra value, if applicable, will be deducted from the amount paid in cash first. Any outstanding amount will then be deducted from the amount paid by miles*. The remaining amount for the unused portion will be refunded in miles and/or cash accordingly.

*Please note the amounts paid in cash and miles during the purchase will be allocated proportionately among all flight tickets and travel extras purchased within a single transaction.