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Who can use Mobile Boarding Pass?
All customers and their travel companions on Cathay Pacific flights who have checked in online for flights departing from selected airports can receive a Mobile Boarding Pass after completing check-in online.
Please note that the following customers can self check in but cannot receive their own Mobile Boarding Pass:
- Passengers who have onward connecting flights through airports other than Hong Kong
- Passengers with return flights same day or within 24 hours
- Passengers who have purchased tickets with fares applicable for infant
- Unaccompanied Minors who require special handling
- Passengers who have purchased air tickets in conjunction with ferry tickets
Mobile Boarding Pass is available at:
| Australia | Adelaide (ADL), Brisbane (BNE), Melbourne (MEL), Perth (PER), Sydney (SYD) |
| Canada | Toronto (YYZ), Vancouver (YVR) |
| Chinese Mainland | Zhengzhou (CGO), Wuhan (WUH), Haikou (HAK)*, Shanghai / Hongqiao (SHA)*, Shanghai / Pudong (PVG)* |
| France | Paris (CDG) |
| Germany | Frankfurt (FRA) |
| Hong Kong SAR | Hong Kong (HKG) |
| Indonesia | Denpasar (Bali) (DPS), Surabaya (SUB) |
| Israel | Tel Aviv (TLV) |
| Italy | Milan (MXP) |
| Japan | Fukuoka (FUK), Nagoya (NGO), Osaka (KIX), Sapporo (CTS), Tokyo / Haneda (HND), Tokyo / Narita (NRT) |
| Korea | Seoul (ICN) |
| Malaysia | Kuala Lumpur (KUL) |
| Netherlands | Amsterdam (AMS) |
| New Zealand | Auckland (AKL), Christchurch (CHC) |
| Singapore | Singapore (SIN) |
| South Africa | Johannesburg (JNB) |
| Spain | Barcelona (BCN), Madrid (MAD) |
| Switzerland | Zurich (ZRH) |
| Taiwan China | Kaohsiung (KHH), Taipei (TPE) |
| Thailand | Bangkok (BKK), Phuket (HKT) |
| United Arab Emirates | Dubai (DXB) |
| United Kingdom | London / Heathrow (LHR), Manchester (MAN) |
| United States | Boston (BOS), Chicago (ORD), Los Angeles (LAX), New York / John F. Kennedy (JFK), San Francisco (SFO) |
Note: Passengers must collect their boarding pass at least 10 minutes before counter closure. Please make sure to check the individual airport page on our website to learn more about each specific counter closure times.
*Please note the Mobile Boarding Pass has been temporarily suspended.
More about boarding pass
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Will this Mobile Boarding Pass be accepted at Immigration, Security and at the gate?
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Can I save the mobile boarding pass and print it as a hardcopy for declaring my business travel or making any travel claims like insurance from my company?
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I have checked in online and offered with the option to send a Mobile Boarding Pass to my mobile device. However, why can’t I select the country code of my mobile phone number in order to receive the SMS link (text message)?
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I received the Mobile Boarding Pass link from the SMS and/or email. At the airport, why couldn’t I retrieve the Mobile Boarding Pass showing the QR code after I clicked at the hyperlink? It returned with an error instead.
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What happens if someone else picks up my mobile device (smartphones or tablets), click to retrieve the Mobile Boarding Pass and tries to use it to board the flight?