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O. R. Tambo International Airport

Airport Information

Check-in counter

Terminal B Counters B7 - B13

  • Groups/Exception Handling: Counter B7
  • Business Class/Diamond, Gold and Silver Marco Polo members: Counter B8-B9
  • Premium Economy/Green Marco Polo members: Counter B10
  • Economy Class: Counters B11 – B13

Opening hours
Check-in counters are open 4 hours before departure, and closed punctually 40 minutes before scheduled departure

Note:

  • Please note that Cathay Pacific will no longer operate a ticketing counter at the airport.
  • To make any changes to your booking, please call our contact centre at +852-27473333 (24 hours a day, 7 days a week).
  • At this moment, for miscellaneous charges, we are only accepting electronic payments at O.R. Tambo International Airport.

 

Self Service Facilities

Self-service Check-in and Baggage Tag
Kiosk for self-service check-in, boarding pass and baggage tag. Find out more.
Note: If Online Check-in has been completed, proceed to kiosk to obtain baggage tag and then the bag drop counter.

Lounge Shongololo Lounge (Menzies Aviation) [Temporarily closed until further notice]
Customs information

Tobacco Products: 400 cigarettes or 50 cigars or 250g of tobacco

Alcoholic Beverages: 2 litres of wine and 1 litre of spirits

Others: Goods up to the value of R500.