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Arriving in Hong Kong: what you need to know

Everything you need to know about arriving in Hong Kong, from airport arrangements to testing and quarantine. 

Upon arrival, catch the people mover (or walk) to Midfield Concourse, where testing will be carried out. Government health officials will:

  • Check your completed Hong Kong health declaration and quarantine form. Complete it online in advance.
  • Ask you to download the StayHomeSafe app. You will be given a wristband which will be connected to the app. You must have a working phone number.
  • Check your supporting medical documentation if you are coming from or have transited through Bangladesh, Ethiopia, India, Indonesia, Kazakhstan, Nepal, Pakistan, the Philippines, South Africa or the United States.
  • Confirm you have an appropriate home or hotel address at which to quarantine. If you have arrived from a high-risk country, you must quarantine at a hotel.

In the testing area, you will:

  • Have your documents and forms checked
  • Be instructed on how to provide a  saliva test sample.
  • Give the sample to staff, wash your hands, and then proceed to the waiting area.

You will wait in Midfield Concourse for your results. The wait is likely to take from 8-12 hours.

  • You will be not be able to access your checked-in baggage.
  • You will be given a table and chair for the wait.
  • You will be provided with a sandwich – there is a vegetarian option.
  • Bottled water is available near the entrance. No hot water is available.
  • If you receive a negative result, you can board a shuttle bus to Terminal 1 for immigration, customs and baggage reclaim, and then head to your quarantine location.
  • If you receive a positive result, you will be guided by health officials on the next steps.

*Time cut-off is subject to change

You will await your results in the Dorsett in Tsuen Wan.

  • You will fill out a form and be assigned your room number.
  • You will board a shuttle bus to Terminal 1 for immigration, customs and baggage reclaim, and then board a shuttle bus to the hotel.
  • You will be provided with dinner, and breakfast the next morning.
  • You will be called with your results between 11am and 3pm the next day. If you receive a negative result, you can travel to your quarantine location.
  • If you receive a positive result, you will be guided by health officials on the next steps.

*Depending on the number of passengers, people arriving in the early afternoon may be asked to wait in the Midfield Concourse rather than the hotel

When you arrive in your quarantine location:

  • Activate your StayHomeSafe app to inform it that you have arrived.
  • Follow the instructions to walk around your quarantine area.
  • Measure and record your temperature twice a day.
  • On the 10th day of quarantine, send in your second test samples, either via a friend or courier.

Travel tips

Some useful tips for the arrival process into Hong Kong

Arrive early

We may have to contact Hong Kong Immigration to ensure that you are allowed into Hong Kong. Arrive 2-3 hours ahead of your flight. Some terminals and counters may be consolidated at certain airports.

Plan your luggage

You won't be able to access your baggage until leaving the airport. Make sure your carry-on baggage contains what you'll need. 

Bring a folder or bag

You will be given multiple forms and documents as you arrive, and these will be regularly checked. Make sure you have them easily available

Prep your phone and cash

Ensure you have a working number, and that you’ve downloaded the StayHomeSafe app. There is free Wi-Fi in the airport. Get your currency before you fly; if not there is an ATM by the baggage carousels.

Tips for the wait

Stay comfortable at Midfield Concourse 

Stay powered

Make sure you have enough battery to get through the waiting period. Bring battery packs and make sure they are charged. 

Bring layers

The waiting area can get cold. Bring multiple layers to stay warm –and act as cushioning for your seat, as well.

Pack for kids

Pack a tent or portable playpen, which you will be able to use while waiting. For younger children, there is a nursing area in the waiting room.

Bring snacks

You will be given a sandwich during your wait, with a vegetarian option. Bring snacks – especially if you have dietary needs.

Essential information before you travel

  • What to know before you fly
    We've introduced additional passenger requirements – including the use of face coverings –  for your added protection. View the latest information before you head to the airport.
  • Hong Kong restrictions and quarantine
    Before you travel, make sure you’ve checked the latest entry restrictions and quarantine requirements for passengers arriving into and transiting through Hong Kong.
  • Worldwide travel restrictions
    A number of governments have issued entry restrictions that are impacting international travel. View the latest updates to see how they may affect your plans.