Flight Messaging

Receive useful reminders about your flight via mobile phone text message (SMS) and email. We will notify you if your flight is on schedule, delayed more than 15 minutes, diverted or cancelled.

Non-members

Update your email and mobile number in Manage Booking to receive pre-flight reminder and notification if your flight is delayed, diverted or cancelled.

Family name

Given names

Please ensure you input your name in English as it appears on your reservation.

Booking reference E-ticket number

* Codeshare and joint-operated flights are excluded from this service. Please contact Customer Care for their status.

More about flight messaging

Frequently Asked Questions