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Flying soon? Here's what you need to prepare.

Download our checklistOpen a new window and get ready for your journey

Before your flight

Before your flight

  • When you fly with us, you will be covered for medical expenses related to a COVID-19 diagnosis with our free COVID-19 Insurance. Click link for validity period, and terms and conditions.

  • Remember to check your Flight Status before you travel.

  • Online check-in opens 48 hours before flight departure.
    NOTE: Due to the number of government restrictions that are currently in place, we are not able to provide mobile or self-print boarding passes at this time.

  • Complete and submit a Health Declaration Form if relevant to your destination, prior to departure.

  • If your end destination is Hong Kong, you must complete a Hong Kong Department of Health Declaration Form prior to departure.

  • You may bring hand sanitiser/health related items on board.

  • We ask that you bring your own mask(s) as these must be worn when travelling with us.

  • If you have been diagnosed with COVID-19, you must provide a medical certificate confirming you have recovered and ar no longer contagious, in order to travel.
Check-in

Check-in

  • Allow plenty of time to complete check-in processes at our airports.

  • All passengers will be required to answer health screening questions upon check-in

  • Self-service bag drop will be in operation at all airports that offer this facility.

  • To protect the wellbeing of all passengers and our crew, if you are two years of age or older, you must wear a face covering when travelling with us. This includes at check-in, while on board and through to disembarkation.

Fly confidently with Cathay Care

Cathay Care at check-in

On board

On board

Temporary modifications to inflight service are in place to reflect the current situation.
 
  • Face masks, as per check-in, are required on board. A Cathay Care Kit will be provided on board including antiseptic wipes and an extra mask.

  • Inflight magazines and duty free sales have been temporarily suspended.

Cathay Care on board 

Cathay Care for cabin crew

HKIA (Hong Kong International Airport)

HKIA (Hong Kong International Airport)

Health & Safety
  • Face masks are required to be worn, and hand sanitiser is available throughout the airport e.g. Cathay Pacific check-in counters, immigration, Security checkpoints, boarding gates, arrivals hall, and at our Cathay Pacific lounges.

  • Temperature checks are required for all arriving, departing and transiting passengers.

Arrivals & Transit
  • All persons arriving into Hong Kong who have stayed in places outside of China on the day of arrival, or during the 21 days prior, must undergo COVID-19 testing immediately on arrival. Quarantine is compulsory for up to 21 days in designated hotels for arrivals into Hong Kong.

  • While in transit, you can take advantage of pay-in lounges and free shower facilities (located in the transit area as you move from Arrivals up to Departures)

Airport Facilities
  • Limited shops and restaurants are currently operating in the terminal.

  • Resting Lounges are located throughout the airport for travellers to unwind and rest before departure and during transit.

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