Flying soon? Here's what you need to prepare.
Before your flight
- Remember to check your Flight Status before you travel.
- Online check-in opens 48 hours before flight departure.
NOTE: Due to the number of government restrictions that are currently in place, we are not able to provide mobile or self-print boarding passes at this time.
- The Hong Kong Government requires all passengers, including children and infants, must present a negative PCR test result, collected no earlier than 48 hours before your scheduled time of departure.
- Complete and submit a Health Declaration Form if relevant to your destination, prior to departure.
- If your end destination is Hong Kong, you must complete a Hong Kong Department of Health Declaration Form prior to departure.
- You may bring hand sanitiser/health related items on board.
- We ask that you bring your own mask(s) as these must be worn when travelling with us.
- If you have been diagnosed with COVID-19, you must provide a medical certificate confirming you have recovered and are no longer contagious, in order to travel.
- Based on the Australian Government’s advice, you must show evidence of vaccination in order to travel. Visit their website for more details.
- Flying to Hong Kong? Fly Ready is a convenient way to upload your COVID-19 test results and other required documents before your flight. Please note that the form is only available in English.
Check-in
- Allow plenty of time to complete check-in processes at our airports.
- All passengers will be required to answer health screening questions upon check-in
- Self-service bag drop will be in operation at all airports that offer this facility.
- To protect the wellbeing of all passengers and our crew, if you are two years of age or older, you must wear a face covering when travelling with us. This includes at check-in, while on board and through to disembarkation.
Fly confidently with Cathay Care
Cathay Care at check-in
On board
Temporary modifications to inflight service are in place to reflect the current situation.
- Face masks, as per check-in, are required on board. A Cathay Care Kit will be provided on board including antiseptic wipes and an extra mask.
- Inflight magazines and duty free sales have been temporarily suspended.
Cathay Care on board
Cathay Care for cabin crew
HKIA (Hong Kong International Airport)
Health & Safety
- Face masks are required to be worn, and hand sanitiser is available throughout the airport e.g. Cathay Pacific check-in counters, immigration, Security checkpoints, boarding gates, arrivals hall, and at our Cathay Pacific lounges.
- Temperature checks are required for all arriving, departing and transiting passengers.
Arrivals & Transit
- All persons arriving into Hong Kong must present a negative COVID-19 test result, confirmation of room reservation, and a vaccination record if vaccinated. Quarantine is compulsory for arrivals into Hong Kong. For all details visit the Hong Kong Government Coronavirus webpage.
- While in transit, you can take advantage of pay-in lounges and free shower facilities (located in the transit area as you move from Arrivals up to Departures)
Airport Facilities
- Limited shops and restaurants are currently operating in the terminal.
- Resting Lounges are located throughout the airport for travellers to unwind and rest before departure and during transit.
