Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Can I change the destination after my ticket has been issued?

Yes, a completely unused ticket can be reissued for a service fee of USD100 or 14,000 Asia Miles subject to:

  • The new ticket having the same expiry date as the original ticket.
  • No changes regarding the operating airline.
  • No changes regarding the passenger name.

Payment for airport taxes / fuel surcharges and any difference in miles required must be settled prior to reissuance. (Previous airport taxes and fuel surcharges paid for the original award ticket(s) will be refunded to the original credit card used at the prevailing current rate of exchange, within 4 to 6 weeks.)

For further assistance, please contact our Customer Care.