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Exchange your ticket for Cathay Credits

Enjoy more flexibility with Cathay Credits

Cathay Credits eligibility

Equal the value of your original ticket(s), Cathay Credits can be used to book a new trip when it best suits you.

Please refer to the below table to determine if your booking is eligible.

Destination/origin Ticket issuing date Original travel period Ticket change deadline
Travel must be completed by
All destinations/origins On/before 23 March 2020 On/before 31 March 2021 31 December 2022 31 December 2023
For flights to/from Singapore On/before 1 December 2020 22 November 2020 to
28 February 2021
31 December 2022 31 December 2023
On/before 17 May 2021 26 May 2021 to
30 September 2021
31 December 2022 31 December 2023
For flights from
Hong Kong to Singapore
On/before 23 February 2022 23 February 2022 - 31 May 2022 31 December 2022 31 December 2023
For flights to/from Chinese Mainland On/before 27 January 2021 28 January 2021 to
8 March 2021
31 December 2022 31 December 2023
For flights to/from Taiwan China On/before 16 May 2021 16 May 2021 to
26 July 2021
31 December 2022 31 December 2023
For flights to Japan On/before 30 November 2021 30 November 2021 to
31 December 2021
31 December 2022 31 December 2023
For flights to Israel On/before 30 November 2021 30 November 2021 to
31 December 2021
31 December 2022 31 December 2023
For flights from Australia, Canada, France, India, Nepal, Pakistan, the Philippines, the United Kingdom and the United States of America to Hong Kong On/before 24 February 2022 24 February 2022 to
20 April 2022
31 December 2022 31 December 2023
For flights to/from Hong Kong On/before 24 August 2022 25 August 2022 to
26 August 2022
31 December 2022 31 December 2023

Some conditions apply:

  • Tickets must be booked to/from/via destinations in our network, on flights with a Cathay Pacific (‘CX’) flight number.
  • Only available for totally unused tickets.
  • Requests for Cathay Credits must be made prior to your original travel date.
  • Fare differences may apply.

How to book using Cathay Credits

When you’re ready to book, please contact Customer Care and provide your original booking reference and ticket number – your Cathay Credits are tied to these details. Our agents will assist you in using Cathay Credits to make a new booking.