Wir möchten Ihnen eine bestmögliche Erfahrung bieten, doch respektieren wir auch den Schutz Ihrer Daten. Indem Sie auf „Akzeptieren“ klicken, erklären Sie sich mit der Verwendung von Cookies einverstanden, mit denen wir Ihnen personalisierte Informationen senden können. Wenn Sie es vorziehen, diese Funktion zu deaktivieren oder mehr über unsere Richtlinie erfahren möchten, besuchen Sie bitte unsere Cookies-Richtlinie. Vielen Dank.
Bitte aktualisieren Sie Ihren Webbrowser.
Sie verwenden einen nicht unterstützten Browser. Hier finden Sie unsere unterstützten Browser, mit denen Sie unsere Website optimal nutzen können.

Special ticketing guidelines for Sri Lanka

Letzte Aktualisierung: 16 May 2019 16:00 HKT (GMT+8)

Due to the recent incident in Sri Lanka, with immediate effect, rebooking and rerouting charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 21 April 2019 for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Colombo between 21 April 2019 and 31 May 2019.

1. Cathay Pacific/Cathay Dragon tickets

a. Cancellation and Refund

  • Waive on cancellation and refund charges.
  • No show passenger is not eligible for the waiver.
  • For all tickets include non-refundable tickets.

b. Rebooking/ rerouting

Rebooking/ rerouting charges will be waived on conditions that:

  • Such requests are made on/before 31 May 2019 and before departure, for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Colombo between 21 April 2019 and 31 May 2019
    No-show passengers are not eligible for the waiver.
  • Revised (NEW) travel date must be on/before 10 July 2019 and subject to flight availability.
    In which case, the ticket expiry date will be adjusted accordingly.
  • The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
  • Reissuance charges will only be waived due to the expiry of the original ticket
  • Rerouting to/from/via Cathay Pacific/ Cathay Dragon online cities
    And subject to flight availability and fare/tax difference.

c. Group Tickets

  • Please refer to your local travel agent.

2. Asia Miles airline award tickets

For further details:

  • Please regularly check the Asia Miles website.
  • You can also contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline at (+852) 2747 3838.
  • For further details, please refer to Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption General Conditions.