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Special Ticketing Guidelines for flooding Southern California, US

Letzte Aktualisierung: 19 Feb 2017

Due to flooding in Southern California in the US, with immediate effect, rebooking and rerouting will be waived for all tickets issued worldwide (irrespective of fare type) on/before 17 February 2017 for travel with Cathay Pacific/Cathay Dragon confirmed bookings involving San Francisco and Los Angeles between 17 February 2017 and 18 February 2017.

  1. Cathay Pacific/Cathay Dragon tickets
    1. Cancellation and refund
      No Waiver on cancellation, and refund charges.

    2. Rebooking and rerouting
      Rebooking charges will be waived on condition that:
      Such requests are made on/before 18 February 2017 and before departure for travel with Cathay Pacific/Cathay Dragon confirmed bookings involving San Francisco and Los Angeles between 17 February 2017 and 18 February 2017.
      No-show passengers are not eligible for the waiver.

      Revised (new) travel date must be on/before 21 February 2017 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.

      The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. black out dates, flight application, weekend/weekday travel, stopover charges, and applicable seasonalities by collecting additional/refunding difference (if any) as appropriate.

      Re-issuance charges will only be waived due to the expiry of the original ticket.

      Rerouting to/from/via Vancouver, New York, Boston, and Chicago are subject to flight availablility and tax difference. 

    3. Group Tickets
      Please refer to your local travel agent.

2. Asia Miles airline award tickets

For further details:

  • Please regularly check the Asia Miles website.
  • You can also contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline at (+852) 2747 3838.
  • For further details, please refer to Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption – General Conditions.