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More choices to change your plans

We want to make altering your plans easy. That's why we offer different ticket change options – so you can choose what suits you best.

Your ticket change options

  • Know when you’d like to travel?
    If you know when you’d like to fly, it’s quick, easy and free to make changes to your ticket. You can push back your travel dates – or select a new destination – in just a few clicks.
  • Not sure when you can travel?
    If you're not sure when you'd like to fly, you can easily swap your ticket for Cathay Credits – simply fill in our short online form. You'll have until the end of the year to make new plans.
  • If you no longer want to fly at all
    We understand that cancelling your ticket may be necessary. We're waiving our usual fees, so you can do so easily. Find out more about cancellations and refunds.

Start planning your next trip

One year of free and unlimited changes for new bookings

If you're trying to plan ahead, we’re giving you the flexibility to make unlimited changes – without extra charge – to all new tickets issued between 9 March and 30 June 2020. Changes can now be made up to a year after purchase.

Start planning >

Important information for travellers

  • Before you fly
    We have implemented a number of measures to safeguard the wellbeing of our passengers and crew. While the risk of transmission from one passenger to another onboard remains very low, we’re introducing additional requirements for added protection.
  • Hong Kong restrictions and quarantine
    Before you travel, make sure you’ve checked the latest entry restrictions and quarantine requirements for passengers arriving into and transiting through Hong Kong.
  • Worldwide travel restrictions
    A number of governments have issued entry restrictions that are impacting international travel. View the latest updates to see how they may affect your plans.
  • Precautionary measures
    Cabin cleanliness is something we've always taken seriously – we've ranked in the world's top 10 cleanest airlines list for five years in a row. Watch how we thoroughly disinfect our cabins.
  • Check your flight's status
    You can check the latest status of your flight up to four days before your departure date. If there are any changes to your schedule, we'll notify you directly via email or SMS.
  • Your questions, answered
    We answer the most frequently asked questions about travelling during this period, including how to make changes to your booking, flight cancellations and more.