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Special Ticketing Arrangements for Vietnam

Special Ticketing Arrangements for Vietnam

Last Updated: 29 August 2014

In response to the RED Travel Alert on Vietnam issued by the Security Bureau of the HK SAR Government, the following special guidelines will apply with immediate effect for all Asia Miles confirmed airline award tickets to Vietnam airports issued on or before 16 May 2014 for travel on Cathay Pacific/Dragonair between 16 May 2014 and 30 September 2014.

Asia Miles airline award tickets

  1. Cancellation/ Refund/ Rerouting
    • Permitted with service charge waived for wholly unused tickets
  2. Rebooking  
    • New booking(s) to be made within one month of original departure date (no service charge)
    • New booking(s) subject to flight availability
    • New booking(s) once made cannot be changed
    • New booking(s) to observe and conform to terms and conditions of Asia Miles.

In the event of any disputes regarding the terms and conditions of newly booked award tickets, the decision of Asia Miles shall be final and no correspondence or discussion shall be entered into.

For further details:

  • Contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles service hotline (+852) 2747 3838.
  • Please refer to the Asia Miles Terms and Conditions at Asia Miles Airline Award RedemptionGeneral Conditions.
Special Ticketing Guideline due to Vietnam Situation