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Awards / Honours

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Year 2015

Year

Month

Award

Event

2015 Mar Most Attractive Employer Award Randstad Award 2015
2015 Mar Best Airlines Ming Pao Weekly Elite Awards 2014
2015 Mar Airline category Sing Tao Service Awards 2014

2015

Feb

Best Airline for Inflight Retail

Airline Retail Conference (ARC) Asia Pacific 2015

2015

Feb

My Favorite Airlines

My Favorite Travel Brand Awards 2014 by 「又飛啦!Flyagain.la」

2015

Feb

Best Business Class Sparkling - Gold (Champagne Cuvee William Deutz 2000)

Cellars in the Sky 2014 by Business Traveller Magazine

2015

Jan

Inflight Sales Person of the Year 2015 – 3rd place

Product Knowledge – Team Award – 1st place and 3rd place

ISPY’s Got Talent – 1st place

Inflight Sales Person of the Year 2015 (ISPY)

2015

Jan

Team Award – Field and Special Service (Gold Award)

Team Award – Internal Support Service (Gold Award)

Service Appreciation Award (Silver Award)

Individual Award – Counter Service (Silver Award)

Individual Award – Internal Support Service (Bronze)

Touching Moments (Video)

Touching Moments (Essay)

Customer Service Excellence Awards 2014 by the Hong Kong Association for Customer Service Excellence (HKACE)

2015

Jan

The world’s new leading airline in terms of its safety record

JACDEC Airline Safety Ranking 2015

2015

Jan

The Most Favorite Airlines Award

14th Best Travel Agency Awards by Weekend Weekly

Year 2014

Year

Month

Award

Event

2014 Dec Best Airline to China Premier Traveler’s ‘Best of 2014 Awards’
2014 Dec Airline category CAPITAL WEEKLY PROchoice Awards 2014
2014 Nov

Top 10 Airline for 2015

Best Business Class 2015

AirlineRatings.com
2014 Nov Best Asian Airline serving China 2014 Business Traveller China Awards
2014 Oct Inflight Retailer of the Year 2014 Frontier Awards
2014 Oct Hugh Gordon-Burge Awards Honourable Company of Air Pilots
2014 Oct

My favourite service team in the skies

My favourite aircraft seat design (Premium Economy Class)

My favourite aircraft seat design (First Class)

My favourite inflight entertainment

U Magazine Travel Awards 2014
2014 Oct The Best North Asian Airline 25th Annual TTG Travel Awards 2014

2014

Sep

Best Premium Economy

Best Airline Lounge in Asia-Pacific

Best Frequent-Flyer Programme

Business Traveller Asia-Pacific Travel Awards

2014

Sep

Airline category

Economic Digest The Best SME Partners 2014

2014

Jul

Airline category

Yahoo Emotive Brand Awards 2013-2014

2014

Jul

Airline of The Year 2014

Best Airline Asia

Skytrax World Airline Awards

2014

Jul

Individual Excellence Award – Best Customer Service Of The Year

Individual Excellence Award – Certificate Of Appreciation

Corporate Excellence Award – Certificate Of Appreciation

Cross-Company Excellence Award – Best Customer Service Of the Year

Cross-Company Excellence Award – Certificate Of Appreciation

HKIA Customer Service Excellence Programme 2014

2014 May Category Award of Airlines Next Magazine Top Service Awards 2014

2014

May

Excellent Brand Honor Awards

The 10th Anniversary Honor Awards organized by Capital Entrepreneur

2014

May

Sectoral Gold Award

2013 Hong Kong Awards for Environmental Excellence (HKAEE)

2014

Apr

Most Attractive Employer Award

2014 Randstad Award

2014

Mar

IFALPA’s Polaris Award

Captain Malcolm Waters and First Officer David Hayhoe,

International Federation of Air Line Pilots’ Associations (IFALPA) Annual Conference in Panama

2014

Mar

Airline category

Sing Tao Service Awards 2013

2014

Feb

Gold Medal – Best Business Class Red Wine: Murray Street White Label Barossa Shiraz, 2008, Australia

Silver medal – Best Business Class white wine

Bronze Medal – Best Business Class Cellar

Bronze Medal – Best Overall Wine Cellar

Cellars in the Sky 2013 by Business Traveller Magazine

2014

Jan

Sales Generating PA – Gold Team Award

Sales Generating PA – Bronze Team Award

ISPA 2014 Airline of the Year – Highly Commended

Inflight Sales Person of the Year 2014 (ISPY)

2014

Jan

‘The star performer of the Beijing-Hong Kong route’

The Hurun Best of the Best Awards Dinner 2014

2014

Jan

“Gold Award” in the “Grand Award” category

“Gold Award (Field & Special Service)” in the “Team Award” category

“Gold Award (Field & Special Service)” in the “Individual Award” category

“Gold Award (Counter Service)” in the “Individual Award” category

“Gold Award (Internal Support)” in the “Individual Award” category

Customer Service Excellence Awards 2013 by the Hong Kong Association for Customer Service Excellence (HKACE)

2014

Jan

Best Business Class for 2014

Cathay Pacific ranked number 3 for its “Top Ten” 2014

Airline Excellence Awards by www.airlineratings.com

 

Year 2013

Year

Month

Award

Event

2013

Nov

Best Airline Business Class

2013 Business Traveller China Awards

2013

Nov

The 4th Outstanding Corporate Strategy Awards 2013

Award Presentation Ceremony by East Week

2013

Oct

Inflight Retailer of the Year

2013 Frontier Awards

2013

Oct

Special Citation for Outstanding TV Campaign – “Always Game” HK Sevens campaign

HKMA/TVB Awards for Marketing Excellence

2013

Oct

Award for 10,000 Hours of Volunteer Service

Social Welfare Department HKSAR

2013

Oct

My favourite aircraft seat design (First Class)

My favourite inflight entertainment

My favourite service team in the skies

U Magazine Travel Awards 2013

2013

Oct

Best North Asian Airline

The 24th TTG Travel Awards 2013

2013

Jun

World’s Best Cabin Staff

Best Transpacific Airline

Skytrax World Airline Awards

2013

Jun

Airlines category

 Next Magazine Top Service Awards 2013

2013

May

Airlines Service Award

CAPITAL WEEKLY Service Awards 2013

2013

May

Outstanding Brand Award

Economic Digest “The Outstanding Brand Awards 2013”

2013

May

Best Green Service Provider category

Gala Dinner of the 27th anniversary Asian Freight & Supply Chain Awards (AFSCA)

2013

April

Gold Award for for Best Non – Alcoholic Signature Cocktail, “Cathay Delight”

TravelPlus Airline Amenity Bag 2012 Gala Awards

 Ceremony

2013

February

Airline category

Sing Tao Excellent Services Brand Award 2012

2013

January

Best Business Class

2012 Tourism Award, Morning Post (Shanghai)

2013

January

Internal Support Service (Individual)  – Gold Award for Ms Mabel Pun, ISM & PDE (ISD)

Field and Special Service (Individual) – Gold Award for Mr Ben Wong, Flight Purser (ISD)

Internal Support Service (Team) – Gold Award for ISD Cabin Crew Relations Team

Counter Service (Individual) – Gold Award for Ms Mariecris Tuason (HKIA)

Field and Special Service (Team) – Silver Award for Baggage Services (Baggage Reclaim Hall) Team

Hong Kong Association for Customer Service Excellence (HKACE)

2013

January

The Most Favorite Airline Award

Green Pioneer in Travel Industry Award

12th Best Travel Agency Awards, Weekend Weekly

2013

January

“Zhi” Award

Silver Award (Utilities)

Hong Kong Jun-zi Corporation Award 2012, Hang Seng Management College

 

Year 2012

Year Month Award Event
2012 December
  • Best International Business Class
  • Best International Lounges
Australian Business Traveller Awards 2012
2012 November
  • Top 10 Airlines
2012 China Travel Awards, Travel+Leisure
2012 November
  • Best Airline
  • Best Airline First Class
2012 Business Traveller China Travel Awards 2012
2012 October
  • Best North Asian Airline
23rd Annual TTG Travel Awards 2012
2012 September
  • Best Airline First Class
  • Best Frequent Flyer Programme
Business Traveller Asia-Pacific Travel Awards
2012 September
  • Greater China Excellence Brand Award
Greater China Excellence Brand Award 2012, Eastweek
2012 August
  • Best Airline – Food and Wine
Frequent Business Traveler GlobeRunner Awards
2012 August
  • 10 Years Emotive Brand Award
  • Top 3 Emotive Brand Award
  • Yahoo! Emotive Brand (Airline category)
2012 Yahoo! Emotive Brand Awards
2012 August
  • Best of the Best for Executives – Airline category
Best of the Best for Executives 2012, Capital Monthly
2012 July
  • World’s Best Business Class
Skytrax World Airline Awards
2012 July
  • Airline Business Technology award
2012 Airline Business Strategy Awards
2012 June
  • Top Service Award, Airline category
Top Service Awards 2012, Next Magazine
2012 May
  • Outstanding Brand Award, Airlines category
The Outstanding Brand Awards 2012, Economic Digest
2012 May
  • Best Rewards Program (Middle East/Asia/Oceania)
  • Outstanding Benefit (Middle East/Asia/Oceania)
FlyerTalk Awards 2012
2012 Mar
  • Best Airline
National Luxury and Lifestyle Awards (UK)
2012 Mar
  • Best Business Class
Shanghai Evening Post China Tourism Billboard programme
2012 Feb
  • Runner up in Cargo Airline of the Year category
Atlanta Airport Cargo Airline of the Year Award 2011
2012 Feb
  • Airline with the Most Improved Business Class Cellar
  • Best First Class Fortified Wine
Business Traveller Magazine "Cellars In The Sky" Awards

 

Year 2011

Year Month Award Event
2011 Jun
  • Best Airline Transpacific
Skytrax Awards 2011
2011 Jun
  • Best First Class Airline Seat
Skytrax Awards 2011
2011 Apr
  • Corporate Award
2010/11 HKIA Customer Service Excellence Programme
2011 Apr
  • Caring Company status
Caring Company NGO Partnership Day 2010/11
2011 Apr
  • Gold Award
2010 Hong Kong Awards for Environmental Excellence (HKAEE)
2011 Mar
  • Airline Category
Sing Tao Excellent Services Brand Award 2010
2011 Mar
  • Airline Sub Category
Eastweek Hong Kong Service Awards 2011