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Prepare your departure

Manage your itinerary

Manage your itinerary

View your flight itinerary, select seats, and add frequent flyer information.

Obtain travel documents

Obtain or renew passports, visas and other travel documentation ahead of time, and make copies.

Some countries collect your passport details and emergency contacts before you travel, so have them on hand. Or provide Advance Passenger Information online to save time.

Book hotels and tours

Book with us to take advantage of special offers and booking bonuses.

Plan your duty-free purchases

Order duty-free items for pick up during your flight, or browse the catalogue and plan your inflight purchases.

Pack your baggage

Know your baggage allowance

Baggage allowances vary by travel class and route, so check your free baggage allowance before you travel.

Follow Safety Guidelines

Follow the latest guidelines for packing safely and avoid items that are not permitted in carry-on or check-in baggage.


Special Assistance

Request special meals

Order special meals at least 24 hours before your scheduled flight.

Travelling with children

Learn about the safety regulations for travelling with a child or infant.

Before your departure

Check In

Check in online or on a mobile device within 48 hours of departure, up until 2 hours before your flight.

Then, get your boarding pass in advance by printing or sending it to your mobile device.

Or find out the location and opening hours of the check-in counter for your flight and arrange to get to the airport on time.

Flight status

Check your flight status online.

Register to receive flight updates and schedule reminders by SMS or email.

Travel advisories

Check for any travel advisories you should be aware of, such as weather or security alerts.