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In case of medical emergencies arising inflight, we have an arrangement with MedAire, Inc. of Phoenix, Arizona to provide MedLink telemedicine service to the aircraft crew. MedLink can provide advice from doctors covering all major specialties round the clock. If a diversion of the plane is required to enable a passenger to receive immediate specialist attention, MedLink has a database of more than 5000 airports and emergency medical resources worldwide, and will arrange for admission of the passenger and appropriate follow-up.

Our aircraft are equipped with comprehensive medical kits and defibrillators for use by the cabin crew. A small amount of oxygen is also carried on board for emergency use by passengers with breathing difficulties, but if you have known respiratory problems, please notify our reservations office in advance, as extra oxygen may be required. For safety reasons, passengers cannot bring their own oxygen cylinders on board.