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The Marco Polo Club and Asia Miles

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How do I claim missing airline miles?

To claim missing air mileage, simply log on to your account at www.cathaypacific.com and click “Claim Missing Airline Miles” under “Manage Your Miles” to complete a Missing Mileage Request Form online.  Missing mileage must be claimed within six months of the transaction date.  You should be able to see the mileage on your statement profile within six to eight weeks if your flight is eligible for earning miles.