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Complaints & Suggestions

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We are committed to delivering the best product and service to our customers. Your feedback is very important to us, as it helps us identify the areas that may need improvements. We appreciate your input and look forward to hearing from you regarding your experience with us.

Whilst we may not be able to reply to all feedback forms, we do welcome your comments and would like to offer you our assurance that they will be forwarded to the relevant department(s).




(852) 2596 0825


Cathay Pacific Airways Ltd
Customer Relations Department

5/F, South Tower, Cathay Pacific City, 8 Scenic Road
Hong Kong International Airport
Lantau Island, Hong Kong

Application for Flight Certificate

Should you need a flight certificate issued by Cathay Pacific, please download the Flight Certificate Request Form and fax the completed form to (852) 2141 6628.

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