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Inside Sales Support Agent - New York

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Location  : New York, New York

Reports To  : Sales Manager, Eastern USA



Key Responsibilities:

·     Assist Account Managers with processing of Corporate RFPs.

·     Participate in the creation of PowerPoint for account review presentations.

·     Assist in the process of collecting and evaluating data for multi-country/global agreements.

·     Monitor and evaluate PRISM and other Corporate performance reporting data

·     Monitor and evaluate MIDT data for Corporate and Agency accounts.

·     Provide inside sales support for New York sales office with assigned territories

·     Answer telephone inquiries from customers and travel agents

·     Assist the Sales Manager and Account Manager on special projects

·     Quote and solicit groups from travel agents and corporate accounts

·     Distribute collateral material and the coordination of Trade Shows and Presentations for the Account Managers

·     Participate in trade shows and presentations when necessary

·     Assist travel agents in the interpretation of pricing practices

·     Preparation of monthly revenue reports, for both account detail and Midwest Region overview

·     Research and resolve debit memo issues

·     Reconcile and update promotional and giveaway budgets



·     Previous international airline sales related experience preferred

·     Superior communications and interpersonal skills

·     Excellent telephone manner

·     GDS knowledge beneficial

·     Ability to be positive toward and welcome changes

·     Proficiency in the use of Microsoft Office Systems

·     Ability to work under stress, while at the same time exhibit a high degree of productivity

·     Superior independent work capabilities

·     Applicants must be authorized to work in the United States for any employer.  No sponsorship is available for this position.



Email application to usajobs@cathaypacific.com or fax to 415-848-2049.

We thank all candidates, however, only those who are short listed will be contacted.

Cathay Pacific Airways Limited is an equal opportunity employer.