Please upgrade your web browser
You are using an unsupported browser. See our supported browsers to enjoy the very best experience of our site.
Book Explore the site menu

Frequent flyer benefits

Earn and redeem Marco Polo Club points and Asia Miles with all oneworld member airlines

oneworld alliance airlines

Travelling the world is easier than ever with the oneworld alliance. As a member of the Marco Polo Club, you will earn club points that contribute to your tier status whenever you fly in eligible classes with any oneworld member airline.

To help you understand how the club points system works, we’ve created a club points earning grid and club points calculator.

You can also earn and redeem Asia Miles with all oneworld member airlines. Visit the Asia Miles website to find out more about how to earn and redeem your Asia Miles.

oneworld member airlines

  • airberlin
  • American Airlines
  • British Airways
  • Finnair
  • Iberia
  • Japan Airlines
  • LATAM
  • Malaysia Airlines
  • Qantas
  • Qatar Airways
  • Royal Jordanian
  • S7 Airlines
  • SriLankan Airlines

oneworld benefits by tier status

Diamond, Gold and Silver members will also receive priority services with oneworld member airlines – a coloured symbol on your Marco Polo Club membership card shows your oneworld status: Emerald, Sapphire or Ruby.

The Marco Polo Club membership status Silver Gold Diamond
Corresponding oneworld tier status Ruby
Ruby
Sapphire
Ruby
Emerald
Ruby

Benefits

Preferred or pre-reserved seating Yes Yes Yes
Priority standby and wait-listing Yes Yes Yes
Priority check-in Yes
(Business Class counter)
Yes
(Business Class counter)
Yes
(First Class counter, where applicable)
Priority boarding No Yes Yes
Business Class lounges, regardless of class of travel No Yes Yes
First Class lounges, regardless of class of travel No No Yes
Guest lounge access No 1 1
Extra baggage allowance1 No 15 kg2 or 1 pc3 20 kg or 1 pc
Fast track at security lanes No No Yes
(where applicable)
Priority Baggage4 No Yes Yes
  1. Not applicable to British Airways "Hand Baggage Only" fares on select short-haul routes. 
    For domestic flights operated by LATAM, Sapphire members may check in up to two bags with a combined weight not exceeding 23 kg. 
  2. Applicable on international or domestic itineraries using baggage allowance “weight” system, in addition to the ticketed Economy allowance. 
  3. For flights using the baggage allowance “piece” system, the second bag, weighing up to 23 kg, is applicable on international itineraries when the ticketed allowance is one bag; or one piece of checked baggage, weighing up to 23 kg, is applicable on purely domestic itineraries when the regular ticketed allowance has no free allowance.
  4. Not applicable to flights marketed and operated by British Airways.
  • Preferred or pre-reserved seating is in accordance with the individual policy of the oneworld airline operating the flight.
  • First and Business Class check-in counters and lounges may not be available at all airports; for example, Business Class priority check-in is not available for Silver members at Sao Paulo Guarulhos International Airport.
  • Check-in counters at Qatar Airways Doha International Airport Premium Terminal are excluded, other than for members travelling First Class and Business Class on flights operated by Cathay Pacific or Qatar Airways.
  • Diamond and Gold members may bring one guest when using the lounge facilities of oneworld alliance airlines, if the guest is also departing on flight marketed and operated by a oneworld member airline.
  • oneworld benefits are only available to passengers on scheduled flights that are both marketed and operated by a oneworld member airline.

oneworld lounge access

If you are a Diamond or Gold member of The Marco Polo Club, or you are travelling in a First or Business Class cabin on any oneworld member airline, you can access to over 600 airport lounges throughout the world. This means you can relax or catch up with work in comfort and style before departure.

  • To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
  • Some lounges may get busy at peak times, and access to them may be restricted as a result.
  • A non-affiliated third party may operate some lounges on behalf of the individual airline. Access to some lounges operated by third-parties on behalf of oneworld member airlines may be restricted at some times.
  • Arrivals lounges are excluded.
  • Spa and Pre-Flight Dining facilities are excluded.
  • British Airways Concorde lounges are excluded.
  • Qatar Airways Doha International Airport Premium Terminal is excluded.
  • Other exceptions may apply (see below).

Enjoy exclusive access to premium airport lounges around the world with The Marco Polo Club Diamond and Gold tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use any lounge offered by any oneworld airline when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown.

  • Diamond members can use First Class, Business Class or frequent flyer lounges.
  • Gold members are welcome in Business Class* or frequent flyer lounges. (*Does not include Qantas Domestic Business Lounges)
  • Diamond and Gold members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.
  • You must be prepared to show your boarding pass and The Marco Polo Club membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.

The following exceptions apply:

  1. American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
  2. American Airlines AAdvantage® members, regardless of their tier status or class of travel, cannot access American Airlines lounges when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit, http://www.aa.com/i18n/travelInformation/airportAmenities/AdmiralsClub.jsp
  3. Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges.
  4. Qatar Airways Doha International Airport Premium Terminal is excluded.
  5. Qatar Airways Premium Lounge at Heathrow Airport Terminal 4 is excluded.
  6. Other exceptions may apply (see below).

Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline.

  • Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
  • First Class passengers may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld airline.

Connecting between oneworld marketed and operated flights:

  • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long-haul (a oneworld international long-haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
  • Lounge access will be determined on the international long-haul ticketed flight (either First or Business Class) regardless of the ticketed class of travel on the international short-haul or domestic flight.
  • You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long-haul flight, in order to access the lounge before your international short-haul or domestic flight.

The following exception applies:

  • First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean) other than the exception listed below:
  • Customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.
  • Qatar Airways Doha International Airport Premium Terminal is excluded, other than for members travelling in First or Business Class on flights operated by Cathay Pacific or Qatar Airways. Guests are not permitted.
  • Guests are not permitted at Qatar Airways Premium Lounge at Heathrow Airport Terminal 4.

Find an airport lounge

We know your time is precious and you would prefer to be in one of the 600 oneworld lounges rather than waiting in line at airport security. That is why, at selected airports worldwide, Diamond members of The Marco Polo Club can access the ‘Fast Track’ or ‘Priority Lanes' at security check points no matter which cabin they are travelling in. See below for details and the list of airports where this privilege is available:

Fast Track tool

Due to restrictions or local agreements with Security Fast Track facility operators, not all oneworld carriers are currently able to extend this benefit to all Emerald tier customers.

Travelling the world is easier than ever with the oneworld alliance, featuring Cathay Pacific and 14 of the world's leading airlines – airberlin, American Airlines, British Airways, Finnair, Iberia, Japan Airlines, LATAM, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines, plus affiliate oneworld member Cathay Dragon.

You can also earn and redeem Asia Miles with all oneworld member airlines. Visit the Asia Miles website to find out more about how to earn and redeem your Asia Miles.