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Fees and Charges - Tickets issued in Singapore

Last updated: 02 Jan 2014

This is an update on the fees and charges for the following transaction on tickets issued in Singapore.

Rebooking fee:

Transaction On normal market fares On tactical promotions On published fares
Flight/ date change No charge unless otherwise stated

First/ Business Class: Refer fare rules.

Premium Economy Class: Please follow fare rules.

Economy Class: SGD200 rebooking fee

As per fare rules

Reissue fee:

Transaction
On normal market fares On tactical promotions On published fares
Rerouting from one destination to another within the same region e.g. Taipei to Kaohsiung SGD100 reissue fee SGD100 reissue fee + applicable rebooking fee As per fare rule
Reissue from a non-HKG stopover to one inbound HKG stopover SGD100 reissue fee SGD100 reissue fee + applicable rebooking fee As per fare rule
Reissue to an open-jaw routing within the same region SGD100 reissue fee SGD100 reissue fee + applicable rebooking fee As per fare rule

Name change:

  • Within 3 alphabets
  • More than 3 alphabets

 

  • Total name change
  • No charge
  • SGD75 + SGD100 reissuance fee
  • Not permitted
  • No charge
  • SGD75 +  SGD100 reissuance fee
  • Not permitted
  • No charge
  • SGD75 + SGD100 reissuance fee
  • Not permitted

Refund admin fee:

Transaction On market fare On tactical promotion On published fare
Partially unutilised tickets Non-refundable Non-refundable Collect SGD150 admin fee if refund fee is not stated on the ticket.
Fully unutilised tickets Refundable subject to SGD150 refund fee

Business Class: Please refer to fare rules.

Premium Economy Class: Please refer to fare rules.

Economy Class: Non-refundable

Collect SGD150 admin fee if refund fee is not stated on the ticket.

No-Show Fee

Transaction On market fare On tactical promotions On published fares
No-show fee ex-SIN

Business Class: SGD300

Premium Economy Class: SGD200

Economy Class: SGD150

Business Class: SGD300

Premium Economy Class: SGD200

Economy Class: SGD150

As per fare rule