It is a legal requirement that you follow the instruction of our crew at all times. The following advice will help ensure your safety throughout the flight.
Cathay Pacific takes the safety of our passengers and crew seriously. Due to Occupational Health & Safety regulations, cabin crew are encouraged not to lift or carry passengers’ cabin baggage. Passengers are recommended to check in any cabin bags that they would not be able to lift into the overhead compartments. Any cabin baggage in excess of the allowable size or weight limits will be loaded with checked baggage. Where possible, our cabin crew will assist passengers with disability, those who are frail or infirm, the elderly, minors travelling alone and passengers travelling with infants or small children.
Please take care when opening and closing the overhead compartment to ensure that items inside do not fall out. Please close the compartment after use.
Aircraft coat closets are designed for the stowage of coats, jackets and coat hangers only. Passengers’ cabin bags cannot be stowed in these areas.
Certain electronic devices must not be used on the aircraft at any time (i.e. transmitting or wireless-enabled devices such as Bluetooth, Wi-Fi and remote controlled products). These devices can interfere with aircraft navigation, communications and control systems. Electronic devices such as computer equipment (e.g. laptops and PDAs), audio/video equipment (e.g. CDs, MDs, MP3s, ipods, DVDs, VCDs, CD-ROMs), photographic equipment (e.g. camcorders and digital cameras) and other devices with their wireless function disabled may be used after take-off, when the Cabin Crew inform you that it is safe to switch them on. They can remain on until the seatbelt sign is turned on for landing.
Mobile phones must be switched off from the time the cabin doors are closed for departure until after landing. The Cabin Crew will then advise you when you can switch them on again. Some electronic devices such as mobile phones and iphones may be used if the phone function is switched off and the device is in ‘Flight Safe mode’ with the Bluetooth and Wi-Fi functions disabled.
The use of certain portable electronic devices is restricted inflight, as they may interfere with the aircraft systems and must remain off while the aircraft is taxiing, during take-off, and landing.
Small handheld portable electronic devices such as smart/mobile phones, tablet, eBook in “Flight Safe/Airplane” mode with Wi-Fi functions disabled may be used throughout the flight. Devices such as electronic games, music players, digital cameras, camcorders, calculators, electric shavers, breast pumps and digital thermometers may be used throughout the flight.
Larger electronic devices such as laptops, notebooks, portable DVD players, may only be used during boarding and in-flight. However, they must be stowed away for taxi, take-off and landing. When in use these devices must be in “Flight Safe/Airplane” mode and all transmitting functions such as Bluetooth and Wi-Fi must be disabled.
Bluetooth and Wi-Fi devices must not be used throughout the flight.
Please note that all portable electronic devices must not be plugged into the aircraft's utility electrical power supply outlets. An exception is made for electric shavers which may only be used in the appropriate sockets in the lavatories.
Portable electronic devices that are prohibited from use at all times are:
Alcohol will not be served to passengers under 18 years of age. Consumption of alcoholic beverages brought from outside the aircraft or purchased onboard is against our company policy. We serve inflight complimentary drinks but we reserve the right to not to serve alcoholic drinks if the situation so warrants.
Cathay Pacific has a “Zero Tolerance” policy towards unruly behaviour onboard. Offenders are subject to prosecution. All Cathay Pacific flights are governed by the Laws of Hong Kong. Offences include any person onboard an aircraft who:
If, in Cathay Pacific’s view, any person onboard an aircraft has engaged in disruptive, unruly or dangerous behaviour, Cathay Pacific reserves the right to take all necessary actions to ensure the safety, well-being, and comfort of our passengers and crew. Such actions include, but are not limited to:
If, in Cathay Pacific’s view and as a result of the persons’ behaviour, Cathay Pacific must divert the aircraft to an unscheduled place of destination, the person will be responsible for all actual and consequential costs associated with the diversion.