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- We will notify you if your flight is on schedule or delayed for more than 30 minutes. Delay messages are unavailable for flights departing from: Changsha, Chengdu, Chongqing, Dalian, Fuzhou, Guilin, Hangzhou, Kunming, Nanjing, Ningbo, Qingdao, Sanya, Shenyang, Wuhan, Xiamen and Xi'an.
- Codeshare and joint-operated flights are excluded from this service. Contact the Reservations Office for their status.