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Using electronic devices

Device safety and connectivity options on board

Stay safe, stay connected

The use of certain portable electronic devices is restricted in-flight, as they may interfere with the aircraft systems. Find out which devices you can use on board, and at what point during the flight that it’s safe to do so.

Using laptop inflight

Which electronic devices I can use during the flight?

Small handheld portable electronic devices

The following can be used in-flight, as well as during taxi, take-off, cruising, and landing.

  • Smartphones and mobile phones
  • Tablets
  • eBooks
  • Electronic games
  • Music players
  • Digital cameras
  • Camcorders
  • Calculators
  • Electric shavers
  • Breast pumps
  • Digital thermometers
  • Medical devices

Wi-Fi or Bluetooth-enabled devices should be switched off or set to flight mode for the duration of your flight.

On A350 flights, Wi-Fi and Bluetooth can be turned on while flight mode is in use. When the “No Mobile Sign” is off, airplane mode can be switched off.

Larger electronic devices

The following can be used in-flight, but must be switched off and stowed away for taxi, take-off and landing:

  • Laptops
  • Notebooks
  • Portable DVD players

Please note that Wi-Fi or other connectivity capacities will need to be switched off in-flight at all times.

Prohibited for use

Portable electronic devices that are prohibited for use at all times include:

  • Personal appliances, such as air purifiers, smokeless cigarettes and electric massagers.
  • Domestic appliances, such as power boards, humidifiers, heaters, electric blankets, hair dryers and electrical inverters/converters.
  • Radios and transmitters, such as televisions, AM or FM or digital radios, walkie-talkies, amateur radio/transceivers, citizen band (CB) radios/scanners, and remote controlled devices/toys.
  • Network and connecting devices, such as wireless Local Area Network (WLAN) devices.

Can I charge my laptop during the flight?

This service is available to all passengers in all classes on long-haul flights. The voltage is 110V AC, maximum power output is 100 watts.

Can I make phone calls during the flight?

Telephone calls are charged at a flat rate per minute, or part thereof, at US$8.80*. Most major credit cards are accepted. Please note that toll-free numbers and international directory enquiries are not available from your in-flight phone. The system cannot accept incoming calls either.

More about electronic devices