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Check-in Counter

Passenger Terminal Building 2, Zones C and D, 3rd Floor 

Opening hours

  • 07:00-10:05 AM
  • 12:45-17:55 PM

(Check-in counters are closed punctually 40 minutes before scheduled departure time. Showing up past closing time may result in denial of boarding.)


Other Tokyo Airports


Cathay Pacific First and Business Class Lounge (Narita)

Location: Terminal 2, Level 4
Opening Hours: 07:30-18:00
Redeem Lounge Access

Airport Facilities

  • All airport facilities are designed for wheelchair access.
  • The Business and Travel Center, open daily from 7am-9pm, is located at North End, 3rd Floor, Terminal 2. Two conference rooms available. Call 0476-34-8781 for further details.
  • Shower rooms and day rooms for departing passengers, open daily 7am–9pm, are located after the security and immigration on 3/F; and for arrival passengers, open daily 7am–9pm, are located on B1/F in Terminal 2.
  • The Kokusyukai Hospital Airport Clinic is located at Floor B1 (Central), Terminal 1. Open Monday-Saturday 9:30am-noon, 2-5pm. Call 0476-32-8877. The Nippon Medical University Airport Clinic is located at Floor B1, Terminal 2. Open daily from 9am-5pm. Emergency care is available round the clock. Tel: 0476-34-6119The Ikeda Dental Clinic is located at Floor B1 (Central), Terminal 1. Open Monday-Friday 10am-1pm, 2pm-6pm. Call 0476-32-8753.

For further information, click on the website of Narita Airport.


International: Proceed to our Interline Check-In Counter. 

Domestic: Clear customs, immigration and quarantine. 

At Narita Airport, proceed to Domestic Check-In Counter in Terminal 2 for JAL and associated airlines. For ANA and associated airlines, take free shuttle bus to South Wing, Terminal 1. 

For Haneda Airport, take the limousine bus.

Airport Transfer

To city centre:
Limousine Bus: JPY3,000 (to Tokyo Station)
JR Express: JPY2,940 (to Tokyo Station)
Keisei Skyliner Express: JPY1,920 (to Ueno)
Taxi: JPY20,000 minimum
(66km / 41 miles)

Airport Taxes

Starting 1 February 2014, the increase to the following taxes applies to tickets for travel from 1 April 2014:

Passenger Service Facility Charge (PSFC):
International departures: JPY 2,090 (adult); JPY 1,050 (child)
Transiting between 2 international routes: JPY 1,050 (adult); JPY 520 (child)

Passenger Security Service Fee (PSSC): JPY 520

Customs Allowance

Tobacco Products: 400 cigarettes or 100 cigars or 500g tobacco or 500g of a combination thereof for visitors. Half that for residents. 

Alcoholic Beverages: 3 bottles of wine or spirits (0.75L each) 

Others: 2ozs perfume. Goods up to the value of JPY200,000.