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About Jakarta


Check-in Counter

Terminal D, counter rows 12 and 13 (CX798) 

Opening hours

  • CX718: 0530 - 0735
  • CX776: 1200 - 1420
  • CX798: 3 hours before scheduled time of departure

(Check-in counters are closed punctually 40 minutes before scheduled departure time)


Premier Lounge

Location: Terminal 2D, Departure Hall
Opening Hours: Daily: 0500 - 2400

Pura Indah Lounge

Opening Hours: 0400 - 2400

Airport Facilities

  • Lift specially designed for the physically disadvantaged are located near Transit Lounge, Departures Level.
  • A nursery room is open 24 hours a day, located at Departure and Arrival Level Terminal 2 in front of Immigration Area Tel: 550-6562
  • Public phones, are available at the following locations:
    • Check-In Area, Terminal D, Departures Level
    • Public Area, Terminal D, Arrivals Level
  • Shower facilities are available at Terminal D, Arrival Level, 1st Floor.

For further information, click on the website of Jakarta Soekarno-Hatta International Airport.


Collect boarding card at transfer desk. 
Clear Immigration and Customs, then proceed to Terminals 1 A , B, C or Terminal 2F ( Garuda only ) or Terminal 3 (Air Asia ) All check in baggage need to be collected at CGK.

Airport Transfer

To other Terminal , free yellow shuttle busses are available at departure hall

To city centre:
Bus: IDR20,000
Taxi: IDR150,000
(30km / 18 miles)

Airport Taxes

Passenger Service Charge

(Included in price of airline ticket, and exempted for infants.)

Customs Allowance

Tobacco Products: 200 cigarettes or 50 cigars or 100g tobacco

Alcoholic Beverages: 1 litre of liquor 

Others: Personal belongings purchased abroad, valued not exceeding US$250 per person or US$1000 per family.