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Complaints, compliments and enquiries

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We aim to deliver the very best experience to all our customers. Your feedback is very important to us, as it helps us identify areas for improvement. We appreciate your input and look forward to hearing from you.

Feedback Form

We can review your comments faster if you use the feedback form above. However, if you prefer, you may fax us or write to us using the contact details below:





Cathay Pacific Airways Limited
Centralised Reservations & Ticketing Office
13F Shiodome Bldg.
1-2-20, Kaigan, Minato-ku,
Tokyo 105-0022 Japan