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Reclaiming Your Baggage at Ease

You've arrived at Hong Kong International Airport and have cleared immigration. Now it's time to collect your baggage.

We have our own Baggage Inquiry Desk, located in between carousel 7 and 8, where we are happy to assist you if you have any baggage enquiries.

Arrivals Lounge

Before you start your activities in town, The Arrival provides you a relaxing area to get you refreshed and unwound from travel. You can take a shower and enjoy a complimentary self-serve buffet.

The Arrival is located past the arrivals hall, at the centre passage connecting Terminal 1 and Terminal 2, right below the Airport Express station.


First and Business Class passengers, Gold tier members or above of The Marco Polo Club and Emerald members of oneworld™ on Cathay Pacific or Dragonair arriving same day in Hong Kong OR transiting same day with more than 4 hours of transit time are welcomed to visit our arrivals lounge.