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Adelaide

Reservations Phone: 131 747 (calls within Australia only)

24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Airport Name Adelaide International Airport
Baggage Services dnata
Ground Floor, Aviation House, Adelaide Airport, S.A. 5950
Tel: 1800 452 308
Fax: + 61 (8) 8234 3555
Email: adl_baggage@dnata.com.au

Brisbane

Reservations Phone: 131 747 (calls within Australia only)

24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Airport Name Brisbane International Airport
Baggage Services Mishandled baggage:
Menzies Aviation
Level 1, International Terminal, Brisbane Airport, Queensland 4007
Tel: + 61 (7) 3114 1277
Fax: +61 (7) 3114 1269
Email: BNEBAGGAGE.SERVICES@MENZIESAVIATION.COM

Cairns

Reservations Phone: 131 747 (calls within Australia only)

24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Airport Name Cairns Airport
Baggage Services Mishandled baggage:
Qantas Baggage Services: + 61 (7) 4050 4235

Melbourne

Reservations Phone: 131 747 (calls within Australia only)

24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Airport Name Melbourne Airport
Baggage Services Mishandled baggage:
Menzies Baggage Services: +61 (3) 8340 8050

Perth

Reservations Phone: 131 747 (calls within Australia only)

24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Airport Name Perth International Airport
Baggage Services Mishandled baggage:
Dnata
Perth International Airport, Dnata Baggage Services Office
Tel: +61 (8) 9479 8109 / +61 (8) 9479 8192 / 1800 452 308
Fax: +61(8) 9479 8118
Email: baggageservices@dnata.com / tas_btuper@dnata.com.au

Sydney

Reservations Phone: 131 747 (calls within Australia only)

24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Airport Name Sydney (Kingsford Smith) Airport
Baggage Services Mishandled baggage:
Menzies Aviation
Tel: +61(2) 9317 4816 (Please leave your contact details in a voicemail message, as it is checked by Menzies regularly throughout the day.)
Fax:+61(2) 9693 3298
Email: syd.mhl@menziesaviation.com