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Changes and cancellation

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Can I change the details of my flight awards online?

Currently, you are unable to change your redemption booking or Flight Award details online. Members of The Marco Polo Club can do this by contacting The Marco Polo Club Service Centre, and Asia Miles members by contacting the Asia Miles Service Centre. You can make your request by phone, fax, email or via the online feedback form, and we will arrange for the necessary changes to be made.