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Changes, Cancellation and Refund

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Why have I not received my e-ticket receipt?

Once you have completed the date or time change online successfully, the online system will normally re-issue your e-ticket with the revised flight booking within 2 hours and an e-ticket itinerary receipt will be sent to the email address that you have provided during the online booking process. Once you receive this email of the e-ticket itinerary receipt, you may then view your booking online at Manage My Booking.