1. What can I do if I encounter problems when using Corporate Travel Solutions?
Manage Booking helps you manage your itinerary and ensure you to have relevant information at hand to prepare your trip. Passengers who have booked their tickets for travel on Cathay Pacific or Dragonair online, through our reservation offices or Travel Agents (Ticket number starting with 160 or 043) are eligible to use Manage My booking services. Or you may refer to Frequently asked questions for other more details.
For other queries related to online bookings and ticketing, please contact our Global Contact Centres, by clicking here, 24 hours a day, 7 days a week.
For enquiry about your company’s “Corporate Travel Solutions” membership in Hong Kong or Macau, please contact Commercial Sales Team, Hong Kong Office during office hours, via email firstname.lastname@example.org (Office hours: Monday to Friday: 09:00-12:45 / 14:00-17:30. Close on Sat / Sun / Public Holidays)
2. Why did the system sign me out?
Security measures have been built into Corporate Travel Solutions to ensure the highest level of protection for all our users. The system will automatically sign you out if a page has been left idle for 10 minutes.