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If you’re passionate about travel and delighting customers, you may be the perfect fit for a career within one of our dedicated customer service teams.

Customer Contact Representatives

Based within the Global Contact Centre at Cathay Pacific City in Hong Kong, our friendly Customer Contact Representatives assist passengers with their travel plans via phone, email and social media.

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Customer Service Officers

Working on the front line at Hong Kong International Airport, our Customer Service Officers help to ensure that every passenger has a safe, secure and seamless journey.

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