Jump to main content
We use cookies to give you the best experience possible.
Read more here. By continuing, you agree to the use of cookies on our site.
You have turned off cookies for this site.
Please enable cookies to improve your browsing experience.

Hyatt Hotels and Resorts

Hyatt Hotels and Resorts
Hyatt Hotels and Resorts

Participating brands:
Park Hyatt Hotels, Grand Hyatt Hotels, Hyatt Regency Hotels, Hyatt Place, Andaz

Benefits you will receive Tier
Green Silver Gold Diamond
Room upgrade to next category1 & 2       Yes
Welcome amenity (i.e. daily newspaper, fruit plate)1     Yes Yes
Early check-in / late check-out1 & 2     Yes Yes
Elite counter check-in1 & 3   Yes Yes Yes
Complimentary use of health facilities1   Yes Yes Yes
1 Available at properties in Asia Pacific including Australia, China, Hong Kong, Indonesia, Japan, Korea, Macau, Malaysia, Singapore, Taiwan, Thailand, The Philippines and Vietnam. Please contact respective hotels for details.
2 Subject to availability upon check-in only.
3 Available at properties that have elite check-in counters.

What you need to do:

  1. Identify yourself as a member of The Marco Polo Club at the time of reservation.
  2. Present your membership card at check-in for each stay.

Contact Information:

Telephone: +852 2956 1234
Fax: +852 2956 2151
Website: hyatt.com