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Regulatory reference

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If you would like to have access to a copy of US DOT 14 CFR Part 382, you can obtain it by any of the following methods:

  • Available for review upon request at Hong Kong International Airport, Vancouver International Airport, San Francisco International Airport, Los Angeles International Airport, Chicago O'Hare International Airport and John F Kennedy International Airport.
  • Through calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travellers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY), the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY),
  • By mail to the Aviation Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590, and
  • On the Aviation Consumer Protection Division’s website : http://airconsumer.ost.dot.gov

You may also access the Regulation (EC) No.1107/2006 of the European Parliament and the Council concerning the rights of disabled persons and persons with reduced mobility when travelling by air from the website:

http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2006:204:0001:0009:EN:PDF