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Travelling with Pets

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Some countries allow passengers to carry with them pets such as dogs, cats and birds as check-in baggage.  Passengers travelling with pets are responsible for providing all documents required by local government offices (i.e. health certificate and travel permits for the pets).  For Hong Kong regulatory information regarding live animal transition, please refer to Agriculture, Fisheries and Conservation Department. For import/export/transit regulations of a particular country, please refer to IATA Travel Centre (Choose your destination from the dropdown list under Customs, Currency & Airport information Section), and IATA Traveller’s Pets Corner.

Please be informed that only service dogs that trained to assist visually or hearing or mobility impaired passengers are permitted in our passenger cabin. You can check for more information on travelling with service animal.

Unaccompanied pets or pets not acceptable as check-in baggage must be shipped through cargo.  For more details, please contact our Cargo Sales Offices.

Unacceptable Pets

Please be informed that Cathay Pacific does not accept the following types of animals either as check-in baggage or cargo carriage:

  • Brachycephalic (snub-nosed, short snout or flat face) animals, including Brachycephalic dogs and cats:

    Brachycephalic pet reference table

    Dogs
    Affenpinscher 
    Tibetan Spaniel 
    Boston Terrier
    Boxer
    Brussels Griffon 
    Bulldog 
    Cavalier King Charles Spaniel 
    Chow Chow 
    Dogue de Bordeaux 
    English Toy Spaniel 
    Japanese Chin (Japanese Spaniel) 
    Lhasa Apso 
    Mastiff (all breeds)
    Pekingese
    Pug (all breeds) 
    Shih Tzu 
    Staffordshire Bull Terrier 
    Cats
    Himalayan cat 
    Persian cat 
    Exotic shorthair


  • Fighting dogs (Pit Bull Terrier, Japanese Tosa, Fila Brasiliera and Dogo Argentina)
  • Korean squirrel and skunk

Preparations for Travelling With Your Pets

Reservations

  • Please contact our local reservations office at least 48 hours before departure to confirm the acceptance of your pet to your flight booked.
  • Your pet cannot be through checked to interline connection unless all participating airline(s) have confirmed acceptance of the pet as interline baggage at the time the reservation is made, and provided that your pet is in crate or container conforming to the IATA Live Animals Regulations
  • Please provide the following information when making your reservation:
    • Type of pet, e.g. dog, cat etc.
    • Total weight of the pet and its container
    • Dimentions of the container
    • Material and make of the pet container, e.g. solid fibreglass, rigid plastic or metal with strong weld metal mesh which has sufficient ventilation pores etc.
    • Valid health and vaccination certificates, entry permits and other documents required by Country of entry or transit (please check IATA Travel Centre under Customs, Currency & Airport information Section for reference)

Pet Container Requirement

  • Please note that we do not provide pet containers at airports. Passengers travelling with pets are responsible for preparing containers for their pets, and should make sure the containers are lockable, escape proof, leak proof and clean. Pet containers that do not comply with our Pet Container Requirement are subject to refusal of carriage.
    • Dogs must be put in pet container made of either solid fibreglass, rigid plastic, or metal with strong weld metal mesh.
    • Dogs must not be put in wooden containers (including plywood, hardwood, fibreboard, wickerwork and latticed wood).
    • Cats can be carried in wooden containers.
    • The container must allow the animal to stand, turn around and lie down in a natural manner and has sufficient pores for breathing.
    • The requirements for container dimensions are as follows:

    • Other tips can be found on Traveller’s Pet Corner at the website of International Air Transport Association (IATA).
    Index
    A. From the tip of the nose to the root of the tail
    B. From the elbow to the ground
    C. The width of the dog at the widest point
    D. From the floor to the tip of the ears or the top of the head, whichever is higher. Ears must not touch the top of the kennel when animal standing naturally
    Calculation of kennel's dimension
    A + ½ B=Length
    C X 2=Width
    D=Height
Strapped Container
  • It is also advised that before coming to the airport, passengers should prepare their own straps and properly tie the container as shown below. This is to prevent accidental burst open of the container.

On The Day Of Departure

Please follow the checklist below to get your pet prepared for the trip:

  • Present the original copies of your pet’s relevant certificates and documents at our check-in counters.
  • Place a piece of your pet’s favourite toy in the container for pacification purpose during the flight if needed.
  • Make sure that your pet is healthy and fit for travel.
  • Feed and hydrate your pet properly prior to departure.

Procedures at Airports

Check-in

Please check-in 3 hours before the scheduled departure time of your flight to allow our staff sufficient time to complete the formalities and to transport your pet to the flight.  Please present your pet documents in originals (refer to IATA Travel Centre) to our check-in staff for verification. Prior to loading onto our aircraft, your pet will be placed in a staging area.

Cargo Bulk Compartment

Your pet will be loaded into the cargo bulk compartment of the aircraft.  Flight crew will make arrangements for suitable temperature and ventilation in the cargo compartment.

Custom hall

At destination, your pet will be handled as special baggage and delivered to you as soon as possible upon arrival.

Baggage Charges for Pets

Passenger’s free baggage allowance will not apply to pets carried as check-in baggage. Baggage charges will be levied for pets as follows:

Weight system – for all locations EXCEPT the Americas, point-to-point flights between Hong Kong and New Zealand and point to point flights between Hong Kong and Qatar

Baggage charges for carriage of an accompanied pet will be assessed on the basis of the total weight of the pet and its container with zone they are travelling within.

Per kg

To Zone 1

To Zone 2

To Zone 3

To Zone 4

From Zone 1
(See the different rates for Korea)

US$10

US$20

US$30

US$60

From Zone 2

US$20

US$30

US$40

US$60

From Zone 3

US$30

US$40

US$40

US$60

From Zone 4

US$60

US$60

US$60

-

Note:

Zone 1 : Within Australia, within Malaysia, between Taiwan and Japan/Korea, between Thailand and India/Sri Lanka/ Pakistan/ Singapore, between UAE and India/Bahrain, between Sri Lanka and Singapore
Hong Kong, China, Taiwan, Cambodia, Malaysia, Philippines, Thailand, Vietnam, Indonesia, Singapore, Korea*
Zone 2: Japan, Maldives, Bangladesh, India, Nepal, Pakistan, Sri Lanka
Zone 3: Australia, New Zealand, Bahrain, Saudi Arabia, UAE, Qatar
Zone 4: France, Germany, Italy, Netherlands, UK, Russia, South Africa
Zone 5 : USA, Canada
Zone 6: Central and South Americas



*Special charge arrangement for Korea:

Charge for a passenger departing from Korea to Taiwan is 1.5% of the highest normal direct one-way economy class fare.

The charges below are listed for your reference only, subject to change without prior notice:

  • From Seoul to Taipei: KRW 4700 per kg

Weight System – for point-to-point flights between Hong Kong and Qatar

Baggage charges for carriage of an accompanied pet will be assessed on the basis of the total weight of the pet and its container with zone they are travelling within.

  • Per kg: US$30

Piece system – for Central, North and South Americas

Baggage charges for carriage of an accompanied pet will be assessed on the basis of total weight and size of the pet and its container.

Charges for total weight and size of the pet and its container within 23kg (50lbs) and 158 cm (62in):

Per piece To Zone 1 To Zone 2 To Zone 3 To Zone 4 To Zone 5 To Zone 6
From Zone 1

-

-

-

-

US$300

US$360

From Zone 2

-

-

-

-

US$340

US$400

From Zone 3

-

-

-

-

US$380

US$420

From Zone 4

-

-

-

-

US$400

US$460

From Zone 5

US$300

US$340

US$380

US$400

US$200

-

From Zone 6

US$360

US$400

US$420

US$460

-

-

If the total weight/size of the pet and its container heavier than 23kg (50lbs) or larger than 158cm (62in), the passenger may be charged additional fee.

Total weight and size of the pet and its container Additional charge
Overweight up to 32kg (70lbs), but below 158cm (62in) USD100 per piece
Oversize up to 203cm (80in), but below 23kg (50lbs) USD100 per piece
Up to 32kg (70lbs) and 203cm (80in) USD200 per piece
Over 32kg (70lbs) and/or 203cm (80in) 2 times of the charge per piece



Piece System – for point-to-point flights between Hong Kong and New Zealand

For non-stop flights between Hong Kong and Auckland without extra sectors (wholly within Hong Kong and New Zealand) on Cathay Pacific Airways or Air New Zealand

Except service dogs, animals such as dogs, cats, household birds and any other pets cannot be accepted as checked baggage. Pets must be carried through cargo service.

Notes

Zone Information Table:

Zone 1 : Within Australia, within Malaysia, between Taiwan and Japan/Korea, between Thailand and India/Sri Lanka/ Pakistan/ Singapore, between UAE and India/Bahrain, between Sri Lanka and Singapore
Hong Kong, China, Taiwan, Cambodia, Malaysia, Philippines, Thailand, Vietnam, Indonesia, Singapore, Korea
Zone 2: Japan, Maldives, Bangladesh, India, Nepal, Pakistan, Sri Lanka
Zone 3: Australia, New Zealand, Bahrain, Saudi Arabia, UAE
Zone 4: France, Germany, Italy, Netherlands, UK, Russia, South Africa
Zone 5 : USA, Canada
Zone 6: Central and South Americas
  • Baggage charge examples for total weight and size of a pet and its container within 23kg (50lb) and 158cm (62in):
    • From Hong Kong to Singapore
      Both Hong Kong and Singapore are in Zone 1. Subject to weight system, the charge will be: US$10/kg * 23kg = US$230
    • From Hong Kong to Frankfurt
      The sector in question spans from Zone 1 to Zone 4.  Subject to weight system, the charge will be: US$60/kg * 23kg = US$1,380
    • From Hong Kong to Chicago
      For destinations in Americas, charge of checked-in pets is subject to piece system, which will be US$300 in this case.
  • Baggage charge example for travelling from Vancouver to New York with a pet whose weight and size are 31kg (68lb) and 200cm (79in) respectively:

    Piece system will be applied when travelling within Zone 5. As the weight and size of the pet exceed 23kg/158cm, an additional fee will be charged. The total charge will be: US$200 + US$200 (additional fee) = US$400