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Payment & Ticket Delivery

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How do I pay for tickets purchased online?

Currently, we accept

  • VISA,
  • MasterCard,
  • Diners Club (temporarily not accepted for journey that commences from China, Sri Lanka or India),
  • American Express (temporarily not accepted for journey that commences from China) and
  • JCB (temporarily not accepted for journey that commences from China, United Arab Emirates, Bangladesh, Benelux, Bahrain, Canada, Switzerland, Germany, Denmark, France, Indonesia, Ireland, Netherlands, Pakistan, Saudi Arabia, South Africa, Sri Lanka, Russia, Vietnam and India),
  • eNETS (for journey commences from Singapore only),
  • UATP (temporarily not accepted for journey that commences from China and India).

Please note: The physical credit card used to pay for tickets must be presented by the cardholder for verification at check-in, or when collecting the tickets. Otherwise the cardholder must present the physical card used at the nearest Cathay Pacific Ticketing Office for verification prior to the flight departure.

If the credit card used is renewed with a new card number by the credit card issuer between the time of ticket purchase and time of verification, please retain and present the original credit card for verification.

The cardholder does not need to book and travel. The carrier reserves the right to deny boarding or collect a guarantee payment (in cash or from a new credit card) should you fail to present the card originally used.

In addition: If you choose Visa, MasterCard or American Express for payment, you may be required to enter your personal password on a secure page for authentication to complete the online purchase; if Verified by Visa ,MasterCard® SecureCode™ or American Express SafeKey® security feature is enabled by your credit card company.

Please sign up for Verified by Visa and MasterCard® SecureCode™ with your credit card company if you have not yet registered!

Learn more: Verified by Visa, MasterCard® SecureCode™ and American Express SafeKey®