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About Sapporo


Check-in Counter

International Terminal

Opening hours 
CX581: 2.5 hours

(Check-in counters are closed punctually 40 minutes before scheduled departure time. Showing up past closing time may result in denial of boarding.)



Royal Lounge (Airside)

Location: Airside
Opening Hours: 2.5 hours before flight departure

Airport Facilities

  • Nursery rooms, open daily 6:30am-11pm, are located at the following locations:
    • between departure gates C and D
    • 3rd Floor, inside Lounge for International Departure
  • The Information Counter can be found at the following locations:
    • 1st Floor, various locations. Open daily 8am-11pm.
    • 2nd Floor, various locations. Open daily 7am-9pm.
  • Conference rooms are available for rental on 2nd and 3rd Floors. Open daily 8am-5pm. Tel: 0123-46-5326.
  • The Medical Office is located on 1/F. Open Monday-Friday 9am-1pm, 2-5pm, Saturday 9am-noon.Dental services are also available. Hours are Monday-Friday 9am-1pm, 2-5pm (Tues & Thurs up till 6:30pm). Tel: 0123-45-7553

For further information, click on the website of New Chitose International Airport.

Airport Transfer

To city centre:
Airport Bus: JPY1,000 (75 mins)
JR Express: JPY1,040 (36 mins)
Taxi: JPY12,000 minimum (60 mins)


Airport Taxes

International departures
Adults: JPY 1000 
Children: JPY 500

Starting 1 February 2014, the increase to the following taxes applies to tickets for travel from 1 April 2014:

Passenger Service Facility Charge (PSFC):
International departures: JPY 1,030 (adult); JPY 520 (child)

Customs Allowance

Tobacco Products: 400 cigarettes or 100 cigars or 500g tobacco or 500g of a combination thereoffor visitors. Half that for residents. 

Alcoholic Beverages: 3 bottles of wine or spirits (0.75L each) 

Others: 2ozs perfume. Goods up to the value of JPY200,000.