In the 2014 Skytrax survey of over 18 million airline passengers worldwide, Cathay Pacific was voted World's Best Airline for the fourth time – more than any other airline.
The latest Skytrax awards are based on a survey of 18.85 million airline passengers from around the world who voted for their favourite travel experiences between August 2013 and May 2014. Skytrax is acknowledged as running one of the most comprehensive customer satisfaction surveys in the airline industry. Airline passengers from more than 160 countries participated in the latest survey, which covered 245 airlines worldwide. The survey measures standards across 41 key performance indicators of airline products and services.
Cathay Pacific Chief Executive Ivan Chu collected the award on behalf of the airline at a ceremony staged by Skytrax at the Farnborough International Air Show in the UK. Commenting on the award, Mr Chu said that he was “extremely proud, for both Cathay Pacific and Hong Kong” to receive this honour.
In the same awards, oneworld was named the World’s Best Airline Alliance for the second year running, confirming its position as the most highly prized global airline alliance. Cathay Pacific is a founder member of oneworld.
Fly with us to over 190 destinations worldwide via our home in Hong Kong – and accept a heartfelt thank you to everyone who has supported us over the years.
Cathay Pacific Chief Executive Ivan Chu received the award at a ceremony staged by Skytrax at the Farnborough International Air Show.