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At Cathay Pacific, our primary focus is on safety and customer service. We operate one of the youngest fleets in the airline industry – over 90 aircraft, including the most advanced models made by Boeing and Airbus.
In order to become completely conversant with all aircraft technical and safety procedures, new Flight Attendants will begin by undertaking an intensive 5-week training programme. Practical sessions take place in an aircraft mock-up. Each team of flight attendants must not only perform numerous routine technical and safety procedures before every take-off, but also review all passenger-service related tasks, and ensure that all necessary items for the flight are on board and properly stowed. Flight Attendants practise dealing with all kinds of passenger-service situations, including every possible emergency contingency. After joining our team, you will learn how to think on your feet, be sensitive to the needs of others, and to quickly turn problems into opportunities.
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More importantly, the demands of the job and the multicultural team environment contribute significantly to your personal growth. You will also make long-lasting friendships with colleagues from all over the world. In addition, the skills you develop in problem-solving and building teamwork will make you even more mature and independent. This kind of personal development is truly invaluable.
To provide "Service Straight From the Heart" means always responding to passengers in a warm, friendly and professional manner. Can you keep smiling and appear professional at 3am? Are you eager to go to work when everyone else is going to bed? Can you remain calm when you encounter difficult situations and demanding passengers? Are you prepared to work on public holidays, during weekends and special occasions? If you answered "Yes" to all of the above questions, this could be the perfect job for you. |
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