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Regulatory reference
If you would like to have access to a copy of US DOT 14 CFR Part 382, you can obtain it by any of the following methods:
- Available for review upon request at Hong Kong International Airport, Vancouver International Airport, San Francisco International Airport, Los Angeles International Airport and John F Kennedy International Airport.
- Through calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travellers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY), the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY),
- By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590, and
- On the Aviation Consumer Protection Division’s website : http://airconsumer.ost.dot.gov
(All downloadable files on this page are in PDF (Portable Document Format) and can be viewed with Adobe Acrobat Reader. You can download the Reader at no cost from Adobe’s Web site.)
