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Heathrow Airport

Information Transit

International:
Please collect your boarding card at transfer desk.
Domestic:
Clear immigration and customs, then proceed to check-in counter.

For Heathrow Airport terminal maps, please visit the Heathrow Airport Website.

Transfert aéroport

To city centre:
Heathrow Express: GBP16.50
Underground: GBP4.00
Taxi: GBP40.00 (24km / 15 miles)

Taxes d'aéroport

Included in the price of airline ticket.

Produits acceptés par les autorités douanières

Quantity allowed when arriving from EU countries appears in brackets:

Tobacco Products: 200 (800) cigarettes or 100 (400) cigarillos or 50 (200) cigars or 250g (1kg) tobacco

Alcoholic Beverages: 1 (10) litre of spirits over 22% proof or 2 (20) litres of fortified wine or 2 (90) litres of still table wine (only 60 litres of this can be sparkling wine) plus 3 (110) litres of beer

Others: 60ml perfume and 250ml eau-de-toilette. Gifts and souvenirs up to the value of GBP300.00.

Import Rules

Passengers are reminded that it is against the law to bring any meat or dairy products into the UK from countries outside Europe. Restrictions also apply to many other food items, including fish, shellfish, eggs and honey as well as certain plants and vegetables.

Controls on food imports are essential to protect British livestock and agriculture from pests and disease not found in the UK - and may also protect your own health.

Check the rules on the Department for Environment, Food and Rural Affairs website before you travel and avoid severe delays, prosecution and fines on arrival in the UK.

A Glance at Airport Facilities

Help buses run daily from 6am-11pm between all terminals and the central bus station to help those with lots of baggage as well as the physically disadvantaged. For enquiries on special needs at the airport, call 0870-000-0123.
Information Desks are located throughout the airport and offer a courtesy Helpdesk Telephone 24hrs.
Internet Access is available throughout the airport terminals.

For further information, click on the website of Heathrow Airport.

Cathay Pacific First and Business Class lounge at London Heathrow

Cathay Pacific is pleased to offer passengers the opportunity to relax before their flight in its dedicated First and Business Class lounge at London Heathrow.

Location:

Departures area of central concourse in Terminal 3. Invited passengers should follow signs towards the "Gate C Lounge" and then follow the Cathay Pacific signage to take lifts towards the reception.

The lounge is modelled on Cathay's flagship lounges, the award-winning The Wing and The Pier in Hong Kong International Airport.

Facilities:

Separate First and Business Class seating sections
Personal Living Space areas providing a comfortable place to work, email, or surf the Internet
Reading materials
A wide selection of alcoholic and non-alcoholic beverages
A hot and cold buffet offering Eastern and Western cuisine
Shower suites
Freshly-prepared noodles from the first Noodle Bar outside of Asia

Passengers services:

Members of the Cathay Pacific Premium Service Team are on hand to assist passengers with ticketing or reservations queries, business facilities or Marco Polo Club services. Flight Information Display Screens are located in the lounge to keep passengers informed about any changes to their flight schedules.

Page d’info
Comptoirs d'enregistrement Cathay Pacific	Terminal 3, Zone B (0800 - 2120) Ticket Desk : 0800 - 2120 Check-in counters remain open all day until last check-in for CX254 at 2120. Counters are closed punctually 60 minutes prior to scheduled departure time. This also applies to passengers with Self-Print Boarding Pass who have baggage to check in. Passengers can check in for their flight leaving from Heathrow on the same day only. Opening hours From 0800 until 2120
Salon	American Airlines Arrivals Lounge Heathrow Airport Terminal 3 - Arrivals Building, 2nd Floor Opening hours 0500-1400 Daily Cathay Pacific First and Business Class lounge Terminal 3, Lounge C, Central Concourse Opening hours Daily: 0530 - 2200

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