Cathay Pacific

Skip to navigation

  • United States 
English

    We can serve you better with relevant offers, promotions, online services and information for your location.




    Go to your preferred country/region homepage every time you visit cathaypacific.com. This setting will be saved in your computer if you have cookies enabled.

««
»»

The Marco Polo Club Login

  Help?

Home > Frequent Flyers > The Marco Polo Club > Club Benefits

Club Benefits

Club Benefits

The Marco Polo Club offers a range of benefits designed to enhance your travel experience whenever you fly with Cathay Pacific or Dragonair. The more you fly, the higher your tier and the more benefits you can enjoy

Benefit Green Silver Gold Diamond
Reservation
Flight reservations via dedicated 24-hour Club Service Line Y Y Y Y
Advance Seat Reservation1, 2 - Y Y Y
Priority waitlisting1, 3 - Y Y (High) Y (Top)
Guaranteed Economy Class seat4, 5 - - Y
(72 hours prior to departure)
Y
(24 hours prior to departure)
Guaranteed Premium Economy Class seat4, 6
(on Cathay Pacific flights only)
- - - Y
(24 hours prior to departure)
Guaranteed Business Class seat4, 7
(on Cathay Pacific flights only)
- - - Y
(24 hours prior to departure)
Extra-legroom Seats8 - Y Y Y
Extra-legroom Seats redemption8, 9 Y Y Y Y
Check-in
First Class counters1 - - - Y
Business Class counters1 - Y Y Y
Designated Club counters1 Y Y Y Y
Baggage privileges
Additional checked baggage allowance - 10 kg10 15 kg10 or 1 pc11 20 kg10 or 1 pc11
Extra baggage redemption Y Y Y Y
Priority baggage handling - Y Y Y
(First Priority)
Special cabin baggage allowance12 - 10 kg 10 kg 15 kg
Lounge access
Cathay Pacific First Class lounges - - - Y14
Cathay Pacific Business Class lounges - Y13 Y14 Y15
Dragonair lounge - Y13 Y14 Y15
Arrival lounges16 - - Y Y
Guests - - 114 217&18
Lounge access redemption19 Y Y Y Y
Additional benefits (applicable to all tiers)
Personalised baggage name tags Y Y Y Y
Priority boarding Y Y Y Y
Dedicated Club Service Desk at Hong Kong International Airport Y Y Y Y
Dedicated Club Service Centre
(24-hour worldwide toll-free service line)
Y Y Y Y
Exclusive promotions and offers Y Y Y Y

Diamond, Gold and Silver members of The Marco Polo Club will also receive the following benefits when travelling on Air New Zealand-operated flights marketed by Cathay Pacific between Auckland and Hong Kong.

Benefit Green Silver Gold Diamond
Air New Zealand Business Class lounge access, regardless of class of travel 20 - Y Y Y
Lounge access for guests 21 - - 1 2
Preferred seating 22 - Y Y Y
Priority check-in - Y Y Y
Priority boarding - Y Y Y
Priority standby - Y Y Y
Priority baggage handling - Y Y Y
Additional checked baggage allowance 23 - 1 pc 1 pc 1 pc
Special cabin baggage allowance 24 - 1 pc 1 pc 1 pc

Note: The Marco Polo Club benefits are applicable only to flights marketed and operated by Cathay Pacific/Dragonair, and do not apply to joint operating or codeshare flights between Cathay Pacific and Dragonair, or those operated by third-party carriers (with the exception of Air New Zealand-operated flights marketed by Cathay Pacific between Auckland and Hong Kong).

   
1 Member's spouse can also enjoy this benefit when travelling with the member.
2 Subject to availability at the time of reservation and applicable to paid tickets only. Please note that group fares and unaccompanied minors (children aged 12 years or below who travel alone) are not eligible for Advance Seat Reservation. Members must check in at least one hour before departure, or seats will be released.
3 Only applicable to paid tickets; not applicable to prize, donation or redemption tickets.
4 Not applicable to group fares; ID/AD discount; barter/trade agreement tickets; prize, donation or redemption tickets. All guaranteed seats must be ticketed and are limited to one seat per member per flight.
5Only applicable to Cathay Pacific and Dragonair paid tickets in fare classes Y, B, H, K, M, L and V.
6 Only applicable to Cathay Pacific paid tickets in fare class W.
7 Only applicable to Cathay Pacific paid tickets in fare classes C and J.
8 Free of charge for Silver and above members (excluding spouses or companions), subject to availability. Please reserve these seats 24 hours before departure. Refer to full details and safety criteria on Extra-legroom Seats at www.cathaypacific.com or www.dragonair.com
9 Extra-legroom Seats are available for redemption at 20,000 Asia Miles or USD100 per sector for long-haul flights, and 5,000 Asia Miles or USD25 per sector for short-haul flights, subject to availability.
10 Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) but excludes journeys with any flight sector to, from or via the Americas.
11 Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/ Dragonair connections) for journeys which include any flight sector to, from or via the Americas. The maximum weight is 32kg per bag for First and Business Class, 25 kg per bag for Premium Economy Class, and 23kg per bag for Economy Class. Total dimensions of each piece must not exceed 158cm.
12 If the cabin baggage allowance in the member’s travel class is higher, this will supersede the special cabin baggage allowance.
13 Available only to members departing on Cathay Pacific and/or Dragonair flights.
14 Available only to members and guests departing on Cathay Pacific, Dragonair or oneworld carrier flights.
15 Available to members departing on any airline and limited to lounges operated by Cathay Pacific and/or Dragonair.
16 Available to members arriving in Hong Kong, London (CX251 or CX255 only) or Frankfurt on flights marketed and operated by Cathay Pacific or Dragonair. Admission is for the day of arrival and guests are not allowed. To facilitate access to the London Arrival lounge, members should obtain an invitation card at their point of origin.
17 Guests can be travelling on any airline, as long as they are accompanied by a member and access the lounge in accordance with the member's entitlement.
18 If the member is travelling on a non-Cathay Pacific/non-Dragonair/non-oneworld carrier flight, guest access is restricted to Cathay Pacific Business Class lounges and Dragonair lounges.
19 Access to Cathay Pacific Business Class lounges or Dragonair lounges is available for redemption with 7,000 Asia Miles per person. Access to Cathay Pacific First Class lounges is only available for Diamond members for redemption at 10,000 Asia Miles per person. Instant redemption is only available at Cathay Pacific lounges in Hong Kong, London, Paris and Taipei.
20 Air New Zealand Domestic Lounge access is only available to Diamond and Gold members travelling from Christchurch or Wellington to Hong Kong via Auckland, and vice versa. The domestic sector must be marketed and operated by Air New Zealand. Silver members will be offered lounge access at Auckland and Hong Kong airports only
21 Diamond and Gold members are welcome to bring guest(s) when using Air New Zealand Business Class lounge facilities. The guest must also be departing on flights marketed by Cathay Pacific.
22 Preferred seating in a dedicated zone located towards the front of the cabin, subject to availability.
23 The maximum weight is 23kg per bag. Total dimensions of each piece must not exceed 158cm. Each passenger is entitled up to a maximum of 3 pieces of checked baggage.
24 The maximum weight is 7kg per bag. Total dimensions of each piece must not exceed 118cm. Each passenger is entitled up to a maximum of 2 pieces of cabin baggage.

  • Home
  • Offers & Promotions
    • Offers
    • eNews
    • Corporate Travel Solutions
    • MICE Promotions
    • oneworld Fares
  • Manage Your Trip
    • Online Booking
    • Travel Extras
    • Schedules
    • Manage My Booking
    • notiFLY Messaging
    • Online Check-In
    • Arrivals and Departures
    • Mobile Services
    • Manage My Profile
  • Helping You Travel
    • Baggage
    • In-Flight Health
    • Special Assistance
    • Visa Information
    • Destinations
    • Travel Advisories
    • Customer Service Plan
    • Contingency Plan – Tarmac Delays
  • At The Airport
    • Hong Kong International Airport
    • Local Airport
    • Worldwide Airports
    • Lounges
    • Self Check-In Kiosks
  • What's Onboard
    • Travel Classes
    • Meals
    • Entertainment
    • Communication and Power
    • In-Flight Health
    • Our Fleet
    • Inflight Safety
  • Frequent Flyers
    • Your Marco Polo Club Account
    • The Marco Polo Club
      • Club Tiers
      • Club Benefits
      • Partners
      • Join The Marco Polo Club
      • Your link to oneworld
      • Terms and Conditions
      • Privacy Statement
    • Asia Miles
    • AAdvantage
    • Partner Frequent Flyer Programmes
  • Shop / Duty Free
    • Online Shop (CXcitement)
    • Discover the Shop
    • Home Delivery Service


Business Class upgrade redemption

eNews

People. They make an airline.

APEX Passenger Choice Awards

Hot offers in Hong Kong


oneworld  Asia Miles  NAMCXagents  Cathay Pacific Holidays  Dragonair 

Copyright © Cathay Pacific Airways Limited

  • About Us
  • Optional Services & Fees
  • Careers
  • FAQs
  • Site Map
  • Legal & Privacy
  • Contact Us
  • Feedback