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The Marco Polo Club Login

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Send Online Check-In Confirmation

Online Check-in ImageNow you can opt to send your Online Check-In Confirmation to your mobile device via text (SMS) message and/or email after checking in online. By doing so, you can keep your itinerary on your mobile device and do not have to carry a paper printout anymore.

To print and collect your boarding pass at the airport, simply scan the barcode available on your mobile screen at our Self Check-In Kiosk.

After Online Check-In

Step 1 - Click "Send Check-In Confirmation" link

 

Click the link on the confirmation page when you reach the final step of Online Check-In.

Online Check-in Image

Step 2 - Enter Mobile Number And/Or Email Address To Receive Confirmation

 

In the popup window, enter your mobile number and/or email address to receive your confirmation.

Online Check-in Image

Step 3 - Retrieve Confirmation

   

From Text Message (SMS)
Click the URL link on the Text Message(SMS)

Online Check-in Image
 

From Mobile Email
Check Email on your mobile device

Online Check-in Image
 

On Your PC
Check Email on your computer and save the barcode. Transfer it to your mobile device via bluetooth / USB connection

Online Check-in Image
   
At the Airport

Step 4 – Scan to Get Your Boarding Pass At the Airport

Display your Check-In Confirmation barcode on your mobile.
(Click here to view the information and steps using our Self Check-In Kiosks)

 

Airports with Self Check-In Kiosks
Scan the barcode on your mobile device at the Self Check-In Kiosk. Your Boarding Pass will be printed out.

Online Check-in Image

Passengers without check-in baggage:
Can proceed directly through Security and Immigration
Passengers with check-in baggage:
Can drop it at a Self Check-In Bag Drop Counter

Airports without Self Check-In Kiosks

Online Check-in Image

Proceed to the Self Check-In Bag Drop Counter and show your mobile confirmation or barcode to the staff. Your boarding pass will be issued after document check and bag drop, if any.

 

For more information, please check out the Frequently Asked Questions Section.

Note:

  1. The mobile barcode is used to print your boarding pass at Self Check-In Kiosk or serve as an Online Check-In confirmation at Self Check-In Bag Drop Counter. At this stage, you are not allowed to proceed through security and board your flight using this barcode displayed on your mobile.

  2. Please note your mobile device must have internet browsing capability for retrieving our mobile confirmation, and that your mobile service provider does not block image downloads to your device.

  3. Passengers holding a ticket of certain fare types, such as Child/Infant; tickets requiring credit card verification or passengers having requested for special services, may be required to present in person at the counter before boarding pass can be issued to them. Such passengers will not see a barcode on their Online Check-In Confirmation.

  4. Cathay Pacific Airways cannot guarantee the accuracy, timeliness or reliability of mobile phone text message or email confirmation sent to your ISP and are not liable for the reader at kiosks being able to read the barcode. Please make sure that you have subscribed for mobile internet access and text messaging and that your mobile device screen is able to display the barcode properly. In case of any difficulties, please approach any customer service officer for assistance.


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