Disability Assistance
Complaints
If you believe that you have recently experienced a discriminatory treatment under the US Air Carrier Access Act 14 CFR Part 382, please feel free to write to our Complaints Resolution Official via email accessibility@cathaypacific.com or in writing:
| Location | Office Address |
|---|---|
| Hong Kong | Complaint Resolutions Official 5/F, South Tower Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau Island, Hong Kong |
| North America | Complaint Resolutions Official 360 Post Street, Suite 300 San Francisco, CA 94108 USA |
If your comments are not related to discriminatory treatment against travellers with a disability under the US Air Carrier Access Act 14 CFR Part 382, please contact our Customer Relations Department.
