Frequently Asked Questions
Viewing Tips
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1. Why do I get blank pages? We have designed our site to be compatible with most browsers, but we recommend using Internet Explorer 6 or 7 (on Windows), Mozilla Firefox 2 and above, or Safari 2.04 and above (on Mac), as older versions of these browsers are unable to view or support the latest internet technology. By using the latest version, you will enjoy a smoother, more rewarding online experience. We would also recommend downloading Adobe Flash Player, Apple QuickTime and Adobe Acrobat Reader to view interactive pages on our site. Check out our Viewing Tips for further information on optimum browsing. |
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2. What are "cookies"? A cookie is a piece of information about the user that a website can send to your web browser, which may then store it on your computer system. With the use of cookies, we can better serve you when you visit our site again. Should you prefer, you can edit your browser options to block them in future. |
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3. How secure is my personal data when using your online service? We use Secure Socket Layer (SSL) protocol to protect our data. Personal and sensitive data is encrypted before transmission to prevent unauthorized use of your data. Check out our Data Privacy and Security Policy for further details. |
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4. Who can I contact if I encounter problems in viewing your site? Please contact our eService Centre, specify your browser version and briefly describe the problem. It would be helpful if you could also attach a screenshot for our reference. |
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