Frequently Asked Questions
Mobile Site Features
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1. What kind of services does Cathay Pacific Mobile site offer? On Cathay Pacific Mobile Site, you can:
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2. Who can access to the mobile site? You can visit our mobile site if your mobile device has data access functionality and a web browser. Make sure you have subscribed for data access service with your service provider in order to access to the Internet through your mobile device. |
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3. How do I access the mobile site? Simply input the URL "m.cathaypacific.com" into the web browser. Remember to bookmark the Cathay Pacific site for easy future access. |
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4. Who should I contact if I experience difficulties in accessing Cathay Pacific Mobile site? Please contact your mobile service provider should you encounter difficulties in accessing our site. |
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5. Is it free to access to Cathay Pacific Mobile site? The application itself is free of charge. However, customers may be charged internet services fee by their mobile services provider if they choose to download the application via SMS. Customers should check with their mobile services provider for the service rates. |
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6. What if I cannot find my mobile phone model from the download screen? Cathay Pacific Mobile site is designed primarily for iPhones, Blackberry devices and Windows Mobile devices. We apologise if the site is not accessible by your device. |
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7. Why can’t I receive services through my mobile device? Please make sure the mobile device has internet connectivity. If problem persists, you can give us your feedback at eService Centre through our Feedback form. |
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